Senior Claims Administrator | Vryheid, KwaZulu-Natal | Permanent

PSG Wealth Menlyn; Vryheid; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A financial services company is seeking a Senior Claims Administrator in Vryheid, KwaZulu-Natal. This role involves providing underwriting and claims assistance for commercial and personal lines. Candidates should have 3-5 years of relevant experience in short-term insurance and be fully computer literate. The position requires strong communication skills and the ability to manage client relations effectively.

Qualifications

• 3-5 years relevant work experience in short term insurance.
• Minimum 3 Years Personal Lines Experience.
• Must have own transport/be able to get to the office.

Responsibilities

• Provide underwriting and claims assistance to advisers.
• Handle client queries and maintain relationships.
• Liaise with clients regarding underwriting progress.

Skills

Client relationship management

Attention to detail

Problem solving

Communication skills

Negotiation skills

Education

Grade 12/Matric

NQF Level 4 Certificate in Short term insurance

Regulatory examination RE5

Tools

Microsoft Office 365

Job description

Designation: Senior Claims Administrator | Vryheid, KwaZulu-Natal | Permanent

Category: Administration and Operations

Job Level: Semi-skilled and discretionary decision making

Posted by: PSG Financial Services

Posted on: 17 Jun 2025

Reference Number: POS05280

Closing date: 31-Jul-2025

Position Type: Permanent

Location: Vryheid Hlobane Street

Overview

VACANCY | SENIOR CLAIMS ADMINISTRATOR | VRYHEID, KWAZULU-NATAL | PERMANENT

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

Job Description

To provide underwriting & Claims assistance to the Advisers. The position will focus on commercial and personal Lines.

Responsibilities

• Client face to face meetings if necessary, at the Office
• Liaising and providing feedback to clients of underwriting progress.
• Handling client queries
• Recording details and information on relevant systems
• Building and maintaining good working relationships with clients and internal stakeholders
• Bridging the gap between the office and insurance companies
• Maintaining a good working relationship with insurers
• Reporting
• Understanding policy wording and various products
• Relevant work experience in short term insurance – Commercial and personal lines
• Claims processing
  
  

Minimum Requirements

• Grade 12/Matric
• Fully computer literate (Microsoft Office 365: Word, Excel and Outlook)
• NQF Level 4 Certificate in Short term insurance
• Regulatory examination RE5 successfully completed
• 3- 5 years relevant work experience in short term insurance – Commercial and personal lines
• Minimum 3 Years Personal Lines Experience
• Minimum 3 Years commercial experience
• Must have own transport/be able to get to the office
• Reside in Vryheid
  
  

Competencies Required

• Empathy
• Integrity
• Resilient
• Responsibility
• Attention to detail
• Ability to operate independently
• Good verbal and written communication skills
• Good administration skills
• Excellent planning and organizing skills
• Problem solving and analysis
• Time management skills
• Good negotiation skills.
• Strong work ethic, able to work with high volumes of pressure
• Highly client focused with good interpersonal skills. (Customer Service)
• Teamwork
  
  

How To Apply

Candidates interested must apply on the PSG Careers website https://www.psg.co.za OR browse vacancies https://bit.ly/3bD2iAk by no later than 31 July 2025.

By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.