Senior Cashier - Liberty Promenade, Mitchells Plain

Dis-Chem Pharmacies Limited; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies Limited is seeking an experienced Senior Cashier for the Liberty Promenade Mall store. You will support customer service at the point of sale, record transactions, and adhere to company policies to eliminate fraud risk.

The role requires Grade 12, 3+ years cashier experience, MS Office proficiency, strong English, and reliable retail hours. You will manage cash flow, handle loyalty transactions, and maintain security standards in a fast-paced environment.

Qualifications

• Grade 12 / Matric is required.
• Minimum 3 years cashier/till operations experience.
• Computer literate – MS Office.
• Sound numerical skills.
• Strong command of the English language.
• Basic customer service.
• Willing and able to work retail hours.

Responsibilities

• Adhere to Dis-Chem’s customer service policies and procedures.
• Establish a professional relationship with customers.
• Record customer transactions on the Dis-Chem operating system according to SOPs.
• Report customer complaints and compliments to the Frontline Supervisor or store management.
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons).
• Process all loyalty cards including partner programs.
• Ensure cash is placed in the drop safe according to SOPs.
• Handle daily takings confidentially and report suspicious behaviour to management.

Skills

Cashier ops

Numerical skills

English fluency

Customer service

Retail hours

Presentable

Accountability

Attention to detail

Time management

Trustworthy

Education

Grade 12 / Matric

Tools

MS Office

Job description

Dis-Chem Pharmacies requires an experienced Senior Cashier for their Liberty Promenade Mall Store. Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk

Essential:

• Grade 12 / Matric
• A minimum of 3 years’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies:

Essential:

• In-depth knowledge of operating cash registers, and maintaining cash drawers
• Knowledge of processing sales, refunds and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem-solving
• Analyse basic reports
• Trustworthy and honest
• Time management

Advantageous:

• Third additional language

Special conditions of employment:

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.