Senior Cargo Sales Executive- Durban, South Africa

Qatar Duty Free; Durban; On-site; ZAR 300,000 - 600,000; Full time

Job summary

An established industry player is seeking a dynamic Senior Cargo Sales Executive to lead marketing and sales efforts in Durban. This role involves planning and directing all selling activities, optimizing revenue opportunities, and maintaining strong relationships with key clients and partners. The ideal candidate will possess strong managerial skills and a solid background in marketing and sales, with a focus on customer service excellence. Join a forward-thinking company where your contributions will significantly impact revenue growth and market presence. If you are passionate about sales and eager to make a difference, this opportunity is perfect for you.

Qualifications

• Bachelor's degree with 4+ years in Marketing and Sales.
• Strong managerial skills for team direction and coaching.

Responsibilities

• Plan and control selling and marketing activities to exceed revenue budgets.
• Supervise sales team to optimize cargo revenue and develop potentials.

Skills

Customer Service Skills

Managerial Skills

Sales Skills

Marketing Skills

Education

Bachelor Degree

Job description

We are recruiting for Senior Cargo Sales Executive for Durban, South Africa.

The selected candidate will be responsible for exceeding / achieving budgeted revenue for the assigned station. Protect existing business and constantly explore new opportunities. Create maximum awareness of QR’s products and services. Ensure quality customer service and smooth cargo operation of station.

Accountabilities

• Plan, direct and control all selling and marketing activities of the station and penetrate the local market to secure new sources of revenue and surpass set revenue budgets.
• Prepare a Business and Marketing Plan in order to optimize revenue opportunities and maximize QR’s presence in the market.
• Maintain regular contacts with the cargo industry (Agent, Key Clients, Business partners etc.)
• Supplement sales calls made by the sales force, to establish contacts and maximize QR’s exposure to the marketplace (Continuously increase awareness of QR product).
• Supervise the sales team to optimize cargo revenue production and develop / optimize their potentials (Distribute areas of responsibility and allocate sales targets to sales executives. Supervise and monitor the sales force and strengthen their weak areas).
• Research competitor benchmarking using compliant approaches through publicly available sources. Conduct comparative study and evaluation of QR's market share, traffic movements to / from the station to identify areas of concern and develop remedial action.
• Ensure QR’s participation in sales campaigns and public events, collecting sales leads for circulation to concerned departments and stations. (Liaise with marketing department to obtain technical assistance required and ensure that the programs conform to QR policies and standards.)
• Assist customers / clients with all information related to booking / forwarding / delivery liaising with local Ground Handling Agents and with Head Office Cargo Department to ensure / enhance a satisfactory service provided by QR.
• Educate agents / clients with all QR procedures and procedures regarding the prevailing standards for booking / delivering issues from time to time and by paying agents regular sales visits to generate maximum revenue by providing complete sales & after sales service and encourage them to generate more business on QR.
• Maintain a proper profile of all the QR cargo agents and clients and paying them visits on a regular basis. Maintain and update profile of the cargo agents for the purpose of keeping in close contact with them and paying them regular visits to be more vigilant and to be fully aware of their activities and encourage them to generate more revenue.

Qualifications

• Bachelor Degree with at least 4 years of relevant experience, preferably in Marketing and Sales.
• Good command of English Language.
• Complete product knowledge and the market practices of the areas of jurisdiction.
• Customer Service Skills.
• Managerial skills with ability to delegate work, set clear direction and manage / coach team members.

You must have the legal rights to live and work in Durban, South Africa to be considered for this role.