Senior Cargo Sales Executive- Durban, South Africa

We are recruiting for Senior Cargo Sales Executive for Durban, South Africa.

The selected candidate will be responsible for exceeding / achieving budgeted revenue for the assigned station. Protect existing business and constantly explore new opportunities. Create maximum awareness of QR’s products and services. Ensure quality customer service and smooth cargo operation of station.

Accountabilities

1. Plan, direct and control all selling and marketing activities of the station and penetrate the local market to secure new sources of revenue and surpass set revenue budgets.
2. Prepare a Business and Marketing Plan in order to optimize revenue opportunities and maximize QR’s presence in the market.
3. Maintain regular contacts with the cargo industry (Agents, Key Clients, Business partners).
4. Supplement sales calls made by the sales force to establish contacts and maximize QR’s exposure to the marketplace (Continuously increase awareness of QR product).
5. Supervise the sales team to optimize cargo revenue production and develop / optimize their potentials (Distribute areas of responsibility and allocate sales targets to sales executives. Supervise and monitor the sales force and strengthen their weak areas).
6. Research competitor benchmarking using compliant approaches through publicly available sources. Conduct comparative study and evaluation of QR's market share, traffic movements to/from the station to identify areas of concern and develop remedial action.
7. Ensure QR’s participation in sales campaigns and public events, collecting sales leads for circulation to concerned departments and stations (Liaise with marketing department to obtain technical assistance required and ensure that the programs conform to QR policies).
8. Assist customers/clients with all information related to booking/forwarding/delivery liaising with local Ground Handling Agents and with Head Office Cargo Department to ensure/enhance a satisfactory service provided by QR.