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Collinson is looking for a Senior Campaign Manager to lead a dedicated team in executing strategic marketing campaigns. The successful candidate will oversee the delivery of communications and campaigns aimed at enhancing customer engagement, driving initiatives aligned with business objectives, and ensuring continuous improvement across multi-channel environments.
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.
Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.
We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.
Purpose of the job
We are looking for a strategically minded, delivery-focused Senior Campaign Manager to oversee the operations, resource planning, and performance of our global communications enablement function. You’ll lead a team of Campaign Managers, Traffic Managers, and Executives, ensuring campaign delivery is aligned with business priorities, strategically sequenced, and executed with excellence.
This is a senior team leadership role — ideal for someone who combines hands-on delivery capability with process rigour, stakeholder diplomacy, and the ability to drive continuous improvement across a busy, multi-channel campaign environment.
You’ll collaborate closely with the VP of Channel Communications, Head of Marketing Operations, and senior stakeholders across Content, Brand, Digital, Data, and Regional Marketing.
Key responsibilities
Strategic Campaign Operations
Performance & Reporting
Process & Tooling Leadership
Stakeholder Alignment & Escalation Point
Leadership & Team Development
Key skills
Mindset:
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).