Senior Business Process Consultant - Digitalization

Placements24; South Africa; Remote; ZAR 780,000 - 1,200,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Annual home office equipment allowance

Remote-first / fully remote

Job summary

Placements24 seeks a Senior Business Process Consultant for a remote-first role with a leading management consultancy. You will analyze workflows, identify inefficiencies, and design and implement digital, technology-enabled solutions that boost productivity, cut costs, and improve customer satisfaction.

The role focuses on process re-engineering, BPMN modeling, RPA, and change management, with strong emphasis on autonomous remote collaboration and leading cross-functional teams across sectors.

Qualifications

• 6+ years of experience in business process analysis or management consulting with a focus on digitalization.
• Proven track record in leading and implementing process improvement projects, preferably in remote settings.
• Strong knowledge of process modeling tools (BPMN) and digital transformation technologies.

Responsibilities

• Conduct assessments of current business processes and systems.
• Identify opportunities for automation, simplification, and digitalization.
• Design optimized future-state processes using best practices and digital tools.
• Lead implementation of process improvements and digital solutions with cross-functional teams.
• Develop process documentation, SOPs, and training materials.
• Facilitate remote workshops to gather requirements and drive consensus.
• Measure and report on impact of process changes for sustainable benefits.

Skills

Process re-engineering

Digital transformation

Remote collaboration

Stakeholder management

Education

Bachelor's degree in a related field

Master's degree preferred

Tools

BPMN

RPA

Workflow automation

Job description

About the Role

Our client, a prominent management consultancy, is seeking a highly skilled Senior Business Process Consultant to join their remote-first team. This role is focused on helping organizations across various sectors to streamline and digitalize their core business processes. You will be responsible for analyzing existing workflows, identifying inefficiencies, and designing and implementing robust, technology-enabled solutions that enhance productivity, reduce costs, and improve customer satisfaction. This position requires a deep understanding of process re-engineering principles, digital technologies, and effective change management strategies. The role is fully remote, emphasizing autonomy and effective virtual collaboration.

Key Responsibilities

• Conduct comprehensive assessments of current business processes and systems.
• Identify opportunities for automation, simplification, and digitalization.
• Design optimized and future-state business processes using best practices and digital tools.
• Lead the implementation of process improvements and digital solutions, often involving cross-functional teams.
• Develop process documentation, standard operating procedures, and training materials.
• Facilitate remote workshops with stakeholders to gather requirements and drive consensus.
• Measure and report on the impact of process changes, ensuring sustainable benefits.
• Stay updated on emerging technologies and methodologies relevant to business process management.

Requirements

• Bachelor's degree in Business Administration, Information Systems, Engineering, or a related field. Master's degree preferred.
• Minimum of 6 years of experience in business process analysis, re-engineering, or management consulting with a focus on digitalization.
• Proven track record in leading and implementing successful process improvement projects, preferably in a remote setting.
• Strong knowledge of process modeling tools (e.g., BPMN) and digital transformation technologies (e.g., RPA, workflow automation).
• Excellent analytical, problem-solving, and critical thinking skills.
• Outstanding virtual communication, facilitation, and stakeholder management abilities.
• Ability to work independently and manage multiple priorities in a remote environment.
• Experience with change management principles and practices.

Benefits

Our client offers a competitive salary and a comprehensive benefits package, including health insurance and retirement contributions. As a fully remote role, we prioritize flexibility and work-life balance. Professional development is a key focus, with access to online training, virtual conferences, and opportunities for certifications. You will work with a diverse and talented team on impactful projects for leading organizations. The collaborative culture thrives in a virtual setting, fostering innovation and shared learning. Career growth opportunities are substantial, with pathways to lead project teams and develop specialized expertise. An annual allowance for home office equipment and setup is provided.