Senior Business Analyst: Strategy & Process Innovation

Boardroom Appointments; South Africa; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking a Business Analyst IV in South Africa. The incumbent will manage requirements, design innovative solutions, and drive continuous improvement in service delivery. An ideal candidate has 6 to 8 years of experience in business analysis, a Bachelor's degree in Computer Science or relevant field, and knowledge of the Leasing business. This role provides an opportunity to implement business processes and improve efficiencies.

Qualifications

• 6 to 8 years of experience in business analysis.
• Experience with medium to large projects.
• Knowledge of the Leasing business.

Responsibilities

• Manage customer service solution design according to standards.
• Maintain relationships with stakeholders.
• Analyze and improve internal service delivery processes.

Skills

Stakeholder management

Problem-solving

Continuous improvement

Project management

Education

Bachelor's degree in Computer Science or related field

Relevant Honours degree

Relevant professional certification (e.g., IIBA)

Job description

A leading recruitment agency is seeking a Business Analyst IV in South Africa. The incumbent will manage requirements, design innovative solutions, and drive continuous improvement in service delivery. An ideal candidate has 6 to 8 years of experience in business analysis, a Bachelor's degree in Computer Science or relevant field, and knowledge of the Leasing business. This role provides an opportunity to implement business processes and improve efficiencies.