Senior Business Analyst III (Payments)

Boardroom Appointments; Johannesburg; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A dynamic company is seeking a Senior Business Analyst III (Payments) to deliver innovative business solutions for top retail brands. The role involves high-level analysis, process improvement, stakeholder collaboration, and mentoring junior analysts. Ideal candidates will have a degree with extensive experience in business analysis, advanced certifications, and a strong understanding of business and IT, contributing to strategic enhancement in a collaborative environment.

Qualifications

• Degree with 5 to 8 years of related experience.
• Advanced Business Analysis certification (CBAP, AAC, or similar).
• Experience across all SDLC phases.

Responsibilities

• Perform high-level analysis activities in the CE cycle, including unpacking features and assessing impacts and dependencies.
• Identify areas for improvement within current business environments and shared processes.
• Contribute to business strategy and stay updated on industry trends, especially in retail.

Skills

Business Process Management

Relationship Management

Analytical Thinking

Decision-Making

Collaboration

Education

Degree with 5 to 8 years of related experience

Advanced Business Analysis certification (CBAP, AAC, or similar)

Job description

About the job Senior Business Analyst III (Payments)

Key purpose:

This is an exciting opportunity to join our dynamic team of Business Analysts at The company. You will deliver business and technology solutions across the company Group to some of South Africa's leading retail brands, working with top-tier technologies. We are recognized as the largest private sector employer in South Africa and a leading employer in Africa. Our focus is on attracting, developing, and retaining a dedicated workforce aligned with our culture and objectives. This role is crucial in ensuring solutions are delivered according to business requirements, considering cost, user, and organizational benefits. Projects are typically cross-domain, high-profile, and complex, requiring expert insights into business, processes, and technology.

Duties and responsibilities:

• Perform high-level analysis activities in the CE cycle, including unpacking features and assessing impacts and dependencies.
• Identify areas for improvement within current business environments and shared processes.
• Contribute to business strategy and stay updated on industry trends, especially in retail.
• Operate confidently across multiple domains, integrated systems, and operational processes, considering enterprise-wide impacts.
• Analyze customer perspectives and domain impacts using user journeys and operational insights.
• Collaborate with stakeholders to gather and document user requirements.
• Assess the business implications of requirements and propose process improvements.
• Evaluate risks, costs, and benefits of alternative business processes.
• Define business rules and guide their implementation in systems development.
• Drive change initiatives within and across departments.
• Build expertise in specific areas and facilitate workshops with business and IT teams.
• Work with architects and designers to evaluate solutions and advise on business design.
• Lead and influence stakeholders to adopt optimal solutions.
• Mentor junior and intermediate Business Analysts.
• Maintain strong relationships with business and IT stakeholders, ensuring solutions are delivered as promised.
• Coordinate with teams and benchmark solutions to add value.
• Continuously evaluate and improve solution assessment and validation processes.
• Identify constraints affecting change options and support ongoing business improvements.
• Manage vendor relationships for projects involving third parties.
• Ensure high-quality delivery within project timelines and budget, aligning with organizational objectives.
• Research opportunities to enhance business offerings and customer value.
• Shape solution scope and facilitate understanding among business users.
• Use appropriate techniques to analyze problems and translate them into business needs.
• Assess technical solutions against requirements and map data/reporting needs.
• Support change management during User Acceptance Testing.
• Create specifications for business requirements and processes, adhering to standards.
• Mitigate project risks and resolve interdependencies.
• Contribute to the development of the Business Analysis practice and community of practice.
• Promote a collaborative team environment and proactive communication.
• Maintain awareness of own strengths and weaknesses and pursue professional development.
• Stay informed about external issues and industry developments.
• Apply core IT values: Delivery, Innovation, Integrity, Quality, Recognition, and Stewardship.

Qualifications and experience:

• Degree with 5 to 8 years of related experience.
• Advanced Business Analysis certification (CBAP, AAC, or similar).
• Experience across all SDLC phases.
• Business Process Management experience.
• Strong relationship management and collaboration skills.
• Excellent planning and time management skills.
• Willingness to mentor junior team members.
• Good business and IT understanding.
• Self-motivated with a positive attitude.
• Analytical thinking and decision-making skills.
• Facilitation or coaching qualifications/experience.
• Knowledge of the retail industry's broader context.