Job Purpose
As a Senior Business Analyst, you will be responsible for leading a team of business analysts to deliver strategic solutions that drive business performance and meet organizational goals. You will work closely with stakeholders to identify business needs, analyze processes, and develop actionable recommendations. Your role will involve managing projects, providing mentorship to team members, and ensuring that business solutions are effectively implemented. The ideal candidate will have a strong background in business analysis and process improvement, with a solid understanding of automation technologies
Main Duties and Responsibilities
- Team Leadership:
- Lead, mentor, and manage a team of business analysts.
- Allocate tasks and manage resources to ensure project deadlines are met.
- Conduct performance evaluations and provide constructive feedback.
- Foster a collaborative and high-performance team environment.
- Implement a business analysis framework with required governance and standard templates
- Business Analysis:
- Engage and collaborate with key stakeholders to understand business needs and challenges, gather, analyse, and document business requirements for process improvement initiatives.
- Conduct comprehensive analysis on business processes to identify paint points, gaps, opportunities, and areas for improvement, and propose automation solutions.
- Develop detailed business analysis related documentation i.e. business requirements, process definition documents, use cases, test scripts and process maps.
- Support cross-functional teams to ensure business requirements are clearly understood and translated into technical specifications.
- Manage the post-deployment process to ensure automation is working effectively and continuously improve the solutions.
- Project Management:
- Oversee project planning and execution, ensuring projects are completed on time and within budget.
- Manage project scope, risks, and issues effectively.
- Coordinate with cross-functional teams and vendors to ensure successful project delivery.
- Prepare and present project status reports to senior management.
- Solution Development:
- Develop and recommend business solutions to improve processes, systems, and workflows.
- Facilitate brainstorming sessions and workshops to generate innovative solutions.
- Evaluate and select appropriate technologies and tools to address business needs.
- Ensure that solutions are aligned with organizational goals and strategies.
- Stakeholder Management:
- Act as the primary point of contact between business stakeholders and development teams.
- Build and maintain strong relationships with key stakeholders and business leaders.
- Communicate findings, recommendations, and updates effectively to stakeholders at all levels.
- Manage expectations and address concerns promptly.
- Continuous Improvement:
- Continuously analyse business processes to identify further automation opportunities and areas for optimisation.
- Stay current with industry trends, emerging technologies, and best practices.
- Drive continuous improvement initiatives within the business analysis function.
Qualifications/Recognition Of Prior Learning Equivalent
- Degree or Diploma in Industrial Engineering or Degree in Commerce
Work Experience
- Minimum of 5 - 7 years of experience as a Business Analyst, with at least 2 years in a leadership or management role
Technical Competencies
- Proven track record of successfully managing business analysis projects and delivering business solutions.
- Strong analytical, critical thinking and problem-solving skills, with the ability to translate complex data into actionable insights.
BDO Core Competencies
- Excellent communication, presentation, and interpersonal skills.
- Strong knowledge of business process modelling, process mapping, and workflow design.
- Experience with business analysis tools and software (e.g., Microsoft Visio, JIRA, SQL).
- Solid understanding of project management principles and methodologies.
- Strong organizational and project management skills, including the ability to handle multiple projects simultaneously
- Proactive and self-motivated, with a focus on achieving results
- Ability to work effectively in a fast-paced and dynamic environment.
Behavioural Competencies
- Highly structured and detail-oriented
- Confident communicator with senior stakeholders
- Curious and persistent in uncovering how work actually gets done
- Comfortable challenging assumptions and documenting reality
- Ability to balance strategic thinking with hands-on execution
#RDW