Senior Business Analyst

Liberty Group Limited; Johannesburg; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A leading insurance and asset management firm in Johannesburg seeks a Senior Specialist - Business Analyst. The role involves partnering with Financial Advisors, analyzing business processes, and creating documentation to enhance advisor workflows. Candidates should have over 6 years of business analysis experience and a strong understanding of financial products and technology. A collaborative environment with innovation-focused projects awaits qualified applicants.

Benefits

Supportive and inclusive work environment

Opportunity to work on high-impact projects

Collaboration with industry experts

Qualifications

• 6+ years of senior-level Business Analysis experience.
• Strong background in supporting Financial Advisors.
• Proficiency in data mapping and process modeling.

Responsibilities

• Gather and document business requirements with stakeholders.
• Analyze end-to-end business processes across insurance products.
• Create high-quality documentation including BRDs and Functional Specs.

Skills

Business Analysis

Stakeholder Engagement

Technical Knowledge of SRS

Communication Skills

Data Mapping

Process Modeling

Agile Methodologies

Education

Bachelor's degree in Business, IT, Finance, or related field

Tools

Visio

ADO

Confluence

Job description

Insurance and Asset Management is best positioned to provide comprehensive investment and asset management offerings, as well as insurance solutions, to our African clients.

Our goal is to meet our clients' financial needs by offering holistic advice and competitive solutions during significant transition points in their lives. With our expertise in the Standard Bank Group, we are uniquely equipped to serve the financial needs of African clientele seeking trusted guidance on investment, insurance, and asset management solutions.

In fact, we go far beyond what you'd expect from financial services - all to make sure our clients have seamless access to a comprehensive range of services, through a pioneering digital ecosystem.

About the role

Closing Date:

01 August 2025

Are you a seasoned Business Analyst with a passion for driving impactful change in the Financial Services industry? We're looking for a Senior Specialist - Business Analyst (NR) to join our dynamic team and help shape the future of advisor enablement and insurance solutions.

Why Join us?

• Be part of a forward-thinking team driving innovation in financial services.
• Work on high-impact projects that shape advisor and client experiences.
• Collaborate with industry experts and thought leaders.
• Enjoy a supportive and inclusive work environment.

Qualifications and Experience

• Bachelor's degree in Business, IT, Finance, or related field.
• 6+ years of senior-level Business Analysis experience, with 10+ years in Financial Services.
• Strong background in supporting Financial Advisors and understanding insurance products.
• Technical knowledge of systems like SRS, CRM, policy admin, and integration tools (MQAdmin, BizTalk, Mulesoft, etc.).
• Proficiency in data mapping, process modeling, and tools like Visio, ADO, Confluence.
• Experience with Agile and Waterfall methodologies.
• Excellent communication and stakeholder engagement skills.
• TOGAF certification (advantageous).
• Familiarity with compliance and regulatory frameworks in insurance and wealth management.

Key Responsibilities

• Partnering with Financial Advisors, sales support teams, and stakeholders to gather and document business requirements.
• Mapping and analyzing end-to-end business processes across insurance products and advisor workflows.
• Collaborating with IT to design and validate technical solutions aligned with business needs.
• Creating and maintaining high-quality documentation including BRDs, Functional Specs, Process Flows, and Solution Designs.
• Interpreting data from source systems and integration layers to the Sales Rewards System (SRS).
• Leading workshops, interviews, and working groups with stakeholders.
• Supporting business cases, feasibility studies, and cost/benefit analyses.
• Driving continuous improvement in business analysis practices.

Behavioural Competencies

• Professional/Technical learning (Intermediate)
• Analytical Thinking (Proficient)
• People Management and Empowerment (Intermediate)
• Interpersonal Effectiveness (Intermediate)
• Problem Solving and Analysis (Intermediate)
• Teamwork and Cooperation (Intermediate)
• Communicating with Impact (Intermediate)
• Relationship Management and Networking (Intermediate)
• Customer Orientation (Intermediate)

Insurance and Asset Management (IAM) is an equal opportunity employer and are committed to creating an inclusive environment for all employees. As part of our commitment to Diversity, Equity and Inclusion, we encourage applications from people with disabilities.