Senior Business Analyst

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity, and our diverse talent reflects this.

Job Description

We are seeking an experienced Business Analyst to join our team. The ideal candidate will have a proven Retail Banking track record and will be responsible for analyzing and documenting business requirements, designing solutions, and ensuring the successful implementation of banking systems and processes.

The candidate will work in cross-functional Agile teams, including product owners, developers, testers, project managers, and other stakeholders (e.g., Risk), to identify customer and business needs and translate them into requirements expressed as User Stories, to ultimately deliver compelling Customer Experiences.

Core Values

• Innovation (Perspective)
• Personal Mastery (Learning)
• Business / Organisational Capability Mapping
• Operating Models
• Problem Management
• Systems Analysis

Key Responsibilities

1. Collaborate with Product Owners and stakeholders to identify and document business requirements in an Agile environment.
2. Design and develop solutions that meet customer needs.
3. Analyze and translate business requirements into artefacts such as User Stories, Acceptance Criteria (Gherkin), Business Processes, Business Rules, Wireframes, Data Requirements, and facilitate Grooming sessions.
4. Manage project timelines and deliverables using Agile practices like sprint planning, daily stand-ups, and retrospectives.
5. Conduct user acceptance testing and ensure systems and processes perform as expected.
6. Communicate with stakeholders to provide updates and ensure alignment with business goals.
7. Identify opportunities for process improvements and propose solutions to increase efficiency.

Domain Expertise

Experience with system implementation, testing, and deployment in Retail Banking, including digital banking (online and mobile apps), savings and current accounts, and retail lending (personal loans and overdrafts).

• Demonstrated success collaborating with cross-functional teams and vendors.
• Knowledge of regulatory compliance and risk management in Retail Banking.

Work Experience

• 3+ years as a Senior Business Analyst in Retail Banking and retail lending, focusing on digital banking systems.
• At least 2 years working on Agile projects.
• At least 2 years working on Lending Products.

Skills and Qualifications

• Bachelor's degree in Information Systems, Computer Science, Engineering, or related field.
• Knowledge of Agile methodologies (Scrum, Kanban, Lean).
• Excellent communication, collaboration, and problem-solving skills.
• Ability to work independently and in teams within an Agile framework.
• Strong analytical and critical thinking skills.

Competencies

• Strategic Thinking
• Leading with Influence
• Collaboration
• Customer First
• Execution

The appointment will be made in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit.

Skills

Adaptive Thinking, Business Intelligence Analysis, Business Requirements Elicitation, Data Analysis, User Requirements Documentation, and related skills.

Education

Relevant tertiary qualifications as specified.

Closing Date

02 May 2025, 23:59