Senior Business Analyst

Discovery Limited; Johannesburg; On-site; ZAR 900 000 - 1 200 000; Full time

Job summary

A global health and life insurer in Johannesburg is seeking a Product Manager to enable their global product strategy. The successful candidate will define and execute a product roadmap, collaborate with cross-functional teams, and ensure excellent customer experiences. Required qualifications include a National Diploma in Information Technology and over 5 years of relevant experience. A strong focus on innovation and client satisfaction is essential.

Qualifications

• 5+ years experience in business/systems analysis in a client-facing capacity.
• Experience with V1 platform is strongly preferred.
• Knowledge of Agile principles required.

Responsibilities

• Define and execute a comprehensive product roadmap.
• Conceptualize and deliver prioritized features.
• Collaborate with cross-functional teams to drive product enhancements.
• Manage product backlog for maintenance and enhancements.
• Communicate program status to markets and senior management.

Skills

Client focus

Stress Management

Time management and prioritization

Learning orientation

Innovation

Bias for action

Teamwork and co-operation

Education

NQF Level 5: Certified in Information Technology

Advanced UML course

BPMN Course

BA Certification or Diploma

Tools

JIRA

Sparx Enterprise Architect

Job description

About Discovery

About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Vitality

About Vitality Vitality is a global life and health insurer – transforming global insurance through Shared value powered by Vitality AI. More than 42 million lives have access to Vitality in 41 markets, across Europe, the Americas, Asia, Africa and Oceania. Our core purpose is to make people healthier and to enhance and protect their lives. We pioneered the ‘shared value’ insurance model, a unique approach based on the scientifically proven principles of behavioural economics. By changing behaviour, we make people healthier, reduce their risk of being hospitalised, and help them live longer. This generates value for our members, for businesses, and for wider society.

Key Purpose

As a Product Manager for Global Product, you will be responsible for enabling our global product strategy. You will play a critical role to understand our business objectives and marry these with our market and member needs. As a Product Manager you are obsessed with excellent customer experiences and driving business value. You are proficient at working with cross-functional teams and upward stakeholder management. You will articulate new features and enhancements to engineering teams, package product enhancements for our customers, drive adoption of these, set and track product KPIs. You will work to improve our product management practises to harden our processes and ways of working.

Responsibilities

• Responsible for defining and executing a comprehensive product roadmap that realizes our product vision.
• Accountable for the conceptualization, design, and delivery of prioritised features
• Responsible for product enablement and promotion both to internal and external stakeholders
• Collaborate with cross-functional teams to drive out the conceptualisation, design and development of new features. To package product enhancements for our customers, drive adoption of these, set and track product KPIs
• Manage a product backlog for maintenance and enhancements
• Maintain an ongoing proactive partnership with technology team members to ensure business demands are understood and delivered within agreed timelines
• Effectively communicate program status and progress against objectives to markets and senior management. Synthesize relevant information on key milestones, success criteria, opportunities, dependencies, and risks. Escalate critical issues appropriately
• Identification and monitoring of key performance indicators
• Work closely with market teams to understand product strategy, needs, and pain points to inform product roadmap.

• Maintain awareness of trends and innovations in health and wellness.

Personal Attributes and Skills

Behavioral Skills

• Client focus
• Stress Management
• Time management and prioritization
• Learning orientation
• Innovation
• Bias for action
• Teamwork and co-operation

Technical Skills

• BPMN 2.0
• UML Modelling
  • Data modelling (minimum being able to understand these. Intermediate and Senior systems analyst must be able to model data)
  • Use Cases
• High standards for delivery
• Requirement’s definition
• User Story definition
• Webservices exposure
• Data modelling
• Sparx Enterprise Architect
• Agile project delivery
• Structured and analytical problem solver
• Process Mapping
• Coaching and mentor to junior teammates
• Understanding of JIRA and Agile principles

Other

Overtime may be required from time to time

Education and Experience

Required:

• NQF Level 5: Certified in at least one of the following: 3-year National Diploma/B-Degree in Information Technology.
• Advanced UML course, BPMN Course would be advantageous
• BA Certification or BA Diploma or Advanced BA Qualification is advantageous

Experience:

• 5 + years+ experience in business/systems analysis in a business/client facing capacity
• V1 platform experience strongly preferred

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.