Senior Automotive Parts Specialist

Placements24; Stellenbosch; Hybrid; ZAR 420,000 - 650,000; Full time

Benefits offered by this job

Medical aid contributions

Training in parts management

Professional environment

Job summary

Placements24 is seeking a Senior Automotive Parts Specialist for a Stellenbosch-based dealership. The role focuses on managing the parts department inventory, assisting technicians and customers with parts identification, and ensuring efficient procurement of components.

The ideal candidate will have 5+ years in automotive parts, strong knowledge of vehicle components, and excellent organizational and customer service skills.

Qualifications

• Minimum 5 years of experience in an automotive parts department.
• Extensive knowledge of automotive parts, systems and components.
• Proficiency with automotive parts cataloguing systems (e.g., EPC).
• Strong inventory management and organizational skills.
• Excellent customer service and communication skills.

Responsibilities

• Manage and maintain the inventory of automotive parts.
• Identify, source, and order parts for technicians and customers.
• Utilize parts catalogs and electronic systems to verify part numbers.
• Provide expert advice on parts selection to customers and technicians.
• Process parts orders, quotes and invoices accurately and promptly.
• Monitor stock levels and optimize inventory turnover.

Skills

Parts knowledge

Customer service

Inventory management

Vendor relations

Education

Vocational training in automotive parts management

Tools

EPC cataloguing systems

Dealer software

MS Office

Job description

About the Role

Our client, a well-established automotive dealership, is seeking a highly knowledgeable and customer-focused Senior Automotive Parts Specialist to join their team in Stellenbosch, Western Cape. This role is crucial for managing the parts department's inventory, assisting technicians and customers with parts identification, and ensuring the efficient procurement and supply of automotive components. The ideal candidate will have extensive experience in the automotive parts sector, a strong understanding of vehicle componentry, and exceptional organizational skills. You will be instrumental in maintaining optimal stock levels, minimizing backorders, and contributing to the overall profitability of the dealership's parts division. This is a hands-on role that requires a blend of technical knowledge and customer service expertise.

Key Responsibilities

• Manage and maintain the inventory of automotive parts, ensuring accuracy and efficiency.
• Identify, source, and order parts for both internal technicians and external customers.
• Utilize parts catalogs and electronic systems to look up and verify part numbers.
• Provide expert advice and recommendations to customers and technicians regarding parts selection.
• Process parts orders, quotes, and invoices accurately and promptly.
• Monitor stock levels and implement strategies to optimize inventory turnover and reduce obsolete stock.
• Receive, inspect, and stock incoming parts deliveries.
• Handle customer inquiries and resolve any issues related to parts orders or availability.
• Maintain a clean and organized parts department.
• Stay up-to-date with new automotive parts and technologies.

Requirements

• Minimum of 5 years of experience in an automotive parts department, preferably in a senior or supervisory role.
• Extensive knowledge of automotive parts, systems, and components for various vehicle makes and models.
• Proficiency with automotive parts cataloguing systems (e.g., EPC, dealer-specific software).
• Strong inventory management and organizational skills.
• Excellent customer service and communication skills.
• Ability to work effectively under pressure and meet deadlines.
• Basic computer literacy (MS Office Suite).
• A positive attitude and a team-player mentality.
• Relevant vocational training or certifications in automotive parts management are advantageous.
• Valid driver's license.

Benefits

• Our client offers a competitive salary, commensurate with experience, and potential performance bonuses.
• Benefits include medical aid contributions and opportunities for further training in parts management and automotive systems.
• You will be working in a professional environment within a reputable dealership in Stellenbosch, Western Cape.
• This role offers a stable career path within the automotive aftermarket sector and the chance to work with a dedicated team.
• The hybrid nature of the role allows for some flexibility while maintaining essential on-site operations.