Senior Automotive Diagnostic Specialist

Placements24; Polokwane; On-site; ZAR 700,000 - 1,100,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid leave

Ongoing training

Employee discounts

Modern facility

Job summary

Placements24 is seeking a highly experienced Senior Automotive Diagnostic Specialist for their flagship service center in Polokwane, Limpopo. You will tackle the most challenging diagnosis across diverse makes and models using state-of-the-art tools and deep system knowledge.

The role emphasizes mentoring junior technicians, maintaining meticulous records, and delivering top-tier service quality to ensure customer satisfaction and dealership reputation.

Qualifications

• Master Automotive Technician certification or equivalent.
• 8+ years in automotive repair with strong diagnostics.
• Experience with diverse vehicle makes and models.
• Proficiency with OEM diagnostic tools and software.

Responsibilities

• Perform in-depth diagnosis of complex automotive issues.
• Use diagnostic tools, oscilloscopes, multimeters, and OEM software.
• Interpret service bulletins and wiring diagrams.
• Develop and execute diagnostic procedures.
• Advise service advisors on findings and repairs.
• Mentor junior technicians and share best practices.
• Maintain thorough diagnostic records.
• Ensure customer satisfaction with accurate diagnoses.

Skills

Advanced diagnostics

CAN bus/engine management

Analytical reasoning

Mentoring juniors

Effective communication

Education

Master Automotive Technician certification

Tools

OEM diagnostic tools

Manufacturer software

Job description

About the Role

Our client, a leading automotive dealership group, is seeking a highly experienced and technically adept Senior Automotive Diagnostic Specialist to join their flagship service center in Polokwane, Limpopo . This advanced role requires an individual with exceptional skills in diagnosing complex mechanical, electrical, and electronic issues across a wide range of vehicle makes and models. You will be the go-to expert for the most challenging diagnostic problems, utilizing state-of-the-art equipment and analytical techniques. The ideal candidate is passionate about automotive technology, possesses a deep understanding of integrated vehicle systems, and excels at problem-solving. This is a critical position ensuring customer satisfaction and upholding the dealership's reputation for excellence in service. Join a dynamic team dedicated to providing top-tier automotive repair and maintenance in Polokwane, Limpopo .

Key Responsibilities

• Perform in-depth diagnosis of complex automotive issues, including engine performance, transmission problems, electrical faults, and advanced electronic system malfunctions.
• Utilize sophisticated diagnostic tools, oscilloscopes, multimeters, and manufacturer-specific software to pinpoint root causes of vehicle problems.
• Interpret technical service bulletins, diagnostic guides, and wiring diagrams to facilitate accurate troubleshooting.
• Develop and execute comprehensive diagnostic procedures, ensuring efficient and effective resolution of customer concerns.
• Advise service advisors and technicians on diagnostic findings and recommended repair solutions.
• Stay current with the latest automotive technologies, diagnostic equipment advancements, and emerging vehicle systems.
• Mentor and train junior diagnostic technicians, sharing expertise and best practices.
• Maintain meticulous records of diagnostic procedures, findings, and recommended repairs.
• Ensure a high level of customer satisfaction through accurate and timely diagnosis.

Requirements

• Master Automotive Technician certification or equivalent, with extensive experience in advanced diagnostics.
• Minimum of 8 years of progressive experience in automotive repair, with a strong focus on diagnostics.
• Proven expertise with a wide range of vehicle makes and models, including domestic and international brands.
• Advanced proficiency with OEM-level diagnostic scan tools and software suites.
• In-depth understanding of engine management systems, CAN bus communication, ABS/ESC systems, and comfort electronics.
• Strong analytical and problem-solving skills, with the ability to think critically under pressure.
• Excellent communication skills, capable of explaining technical information clearly to both technical and non-technical audiences.
• Must possess a valid driver's license.
• A proactive approach to continuous learning and professional development in automotive technology.

Benefits

• Highly competitive salary commensurate with experience and expertise.
• Performance-based bonuses and incentive programs.
• Comprehensive medical, dental, and vision insurance.
• Retirement savings plan with company contributions.
• Paid vacation and sick leave.
• Access to cutting-edge diagnostic equipment and ongoing manufacturer training.
• Opportunities for career advancement within a reputable automotive group.
• Employee discounts on vehicles, parts, and service.
• Work in a modern facility in Polokwane, Limpopo .