Senior Associate Networking Technical Services (Ts) Systems Integration Specialist

NTT Ltd.; Durban; On-site; ZAR 30,000 - 50,000; Full time

Job summary

A leading technology company is seeking a Senior Associate Networking Technical Services Systems Integration Specialist in Durban. The successful candidate will develop expertise in networking solutions, ensuring client requirements are met according to SLAs. Responsibilities include installation, troubleshooting, and documentation of processes while striving towards professional certification.

Qualifications

• 4+ years’ experience in technical implementation engineering specific to Networking technologies.
• Experience with client engagement and conducting presentations.
• Moderate level of experience with routing, switching, Wireless technologies.

Responsibilities

• Owns larger portions of installations and troubleshooting during project lifecycle.
• Takes responsibility for problem resolution and escalates complex issues.
• Assists in documenting standard operating procedures.

Skills

Client service orientation

Problem resolution

Troubleshooting

Learning orientation

Project administration

Education

Bachelor's degree in Information Technology

Cisco CCNP certification

Aruba ACP-CA certification

F5 201 / 301 certification

Tools

Cisco Meraki

Aruba Central

Aruba ClearPass

InfoBlox DDI (IPAM)

Job description

Job title : Senior Associate Networking Technical Services (TS) Systems Integration Specialist

Job Location : KwaZulu-Natal, Durban Deadline : July 30, 2025 Quick Recommended Links

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Job Requirements

Job Profile Summary

• The Senior Associate Networking Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs).
• This role performs configurations, actions installations and attends to break / fix events.
• This role works towards associate to professional level certification, whilst at the same time developing business knowledge.

Key Responsibilities :

• Owns larger portions of an installation, break / fix incidents at a low to medium level of complexity during project lifecycle
• Takes responsibility for problem resolution and troubleshooting during project lifecycle
• Escalates complex problems to the relevant third parties.
• Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
• Compiles and maintains project administration (Time Capture and feedback to stakeholders)
• Conducts elementary presentations within the customer's organization.
• Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.
• Performs any other related task as required.

Knowledge and Attributes :

• Developing fundamental project and administration ability.
• Developing understanding and appreciation of technical design principles and compute layers.
• Ability to develop an understanding of fundamental project and administration processes.
• Display a strong learning orientation.
• Demonstrate a client service orientation.
• Hands-on proactive in approach.

Work Experience

Academic Qualification and Certifications :

• Bachelor's degree or equivalent in Information Technology or Computing or a related field.
• Professional level certification in different Networking technologies such as Cisco CCNP, Aruba ACP-CA or ACMP, F5 201 / 301

Installation knowledge of the following technologies would be advantageous

• Cisco Meraki Routing / Switching
• Aruba Central
• Aruba ClearPass
• InfoBlox DDI (IPAM)

Required Experience :

• Minimum 4 years’ work experience in technical implementation engineering, specific to Networking technologies.
• Moderate level of experience engaging with clients and conducting presentations.
• Moderate level of experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
• Moderate level of experience in diagnosis and troubleshooting