Senior Assistant Officer post level 12)

University of the Free State; Bloemfontein; Sur place; ZAR 404 000 - 507 000; Plein temps

Avantages offerts par ce poste

Pension scheme

Medical aid scheme

Group life insurance

Housing allowance

Leave and study benefits

Résumé du poste

University of the Free State in Bloemfontein is seeking a Senior Assistant Officer (post level 12) to manage NSFAS bursary administration and related student funding tasks within Finance - Student Finance.

The role handles loans, bursaries, refunds and required documentation with emphasis on accuracy, policy compliance and stakeholder communication.

Qualifications

• Grade 12 or National Vocational Certificate on NQF Level 4.
• Minimum of one year of relevant experience in NSFAS bursary administration.

Responsabilités

• Administer the allocation, awarding and disbursement of loans and bursaries in accordance with approved policies and procedures.
• Process private accommodation and transport applications and ensure compliance with applicable requirements.
• Receive, assess and submit student refund requests for approval and processing.
• Verify the completeness, validity and accuracy of supporting documentation submitted by students.
• Perform general administrative and record-keeping functions to support the effective operation of the section.
• Attend and contribute to sectional, departmental and quarterly staff meetings to support communication and continuous improvement.
• Prepare and distribute SMS and email communications to students and other stakeholders.
• Respond to verbal and written enquiries from students, parents/guardians, landlords, donors and other stakeholders in a professional and timely manner.
• Provide specialised support, guidance and advisory services to NSFAS-funded students regarding funding-related matters, processes and documentation requirements.
• Coordinate and support logistical arrangements and stakeholder engagements for donor visits and related activities.

Connaissances

MS Office

PeopleSoft

Customer service

Excel

Formation

Grade 12 / NQF4

Outils

Excel

Word

Internet

Description du poste

Senior Assistant Officer (post level 12) (Job ID: 6662) - (2339)

Senior Assistant Officer (post level 12) (Job ID: 6662)

Organizational Unit

University of the Free State -> Finance -> Student Finance

Contract Type

Permanent

Occupational Level

Location

Closing Date

4/11/2026

Description

Duties and responsibilities:

• Administer the allocation, awarding and disbursement of loans and bursaries in accordance with approved policies and procedures.
• Process private accommodation and transport applications and ensure compliance with applicable requirements.
• Receive, assess and submit student refund requests for approval and processing.
• Verify the completeness, validity and accuracy of supporting documentation submitted by students.
• Perform general administrative and record-keeping functions to support the effective operation of the section.
• Attend and contribute to sectional, departmental and quarterly staff meetings to support communication and continuous improvement.
• Prepare and distribute SMS and email communications to students and other stakeholders.
• Respond to verbal and written enquiries from students, parents/guardians, landlords, donors and other stakeholders in a professional and timely manner.
• Provide specialised support, guidance and advisory services to NSFAS-funded students regarding funding-related matters, processes and documentation requirements.
• Coordinate and support logistical arrangements and stakeholder engagements for donor visits and related activities.

Inherent requirements:

• Grade 12 or National Vocational Certificate on NQF Level 4.
• Minimum of one (1) year of relevant experience in NSFAS bursary administration.

Recommendations:

• Knowledge and understanding of computer programs (PeopleSoft, Word, Excel and Internet).
• Work experience in the Higher Education context, especially bursaries, dealing with staff, students and parents.
• Knowledge of bursary requirements and rules.
• A post-school qualification in Finance or a closely related field (attach proof).

Required competencies:

• Results Orientated:
  • The ability to be reliable, responsible, dependable and to fulfil obligations.
  • The ability to deal calmly and effectively with high stress situations.
• Strategic Thinking:
  • The ability to deal with several activities at a time.
  • The ability to be creative and open-minded when addressing work issues.
• Business Acumen:
  • The ability to adhere to rules and strictly follow work regulations.
  • Proficient in using MS Office.
• Leading:
  • The ability to maintain high levels of personal motivation, energy and enthusiasm.
  • The ability to be cooperative with others, display a good-natured attitude and encourage people to work together.
• Building Coalitions:
  • The ability to be self-assured and at ease with people in all types of social situations.
  • The ability to be sensitive and understanding to the needs and feelings of others.

Assumption of duties: As soon as possible.

Salary: The annual remuneration package, including benefits is R 403 692,54 - R 507 169,63 per annum, depending on the budget available for the position, relevant work experience and qualifications.

Fringe benefits: (Subject to specific conditions): pension scheme, medical aid scheme, group life insurance, housing allowance, leave and sick leave, service bonus and study benefits.

Enquiries: For enquiries, please feel free to contact 051 401 2979 or email [e-mail] or [e-mail]. Additionally, kindly contact 051 401 7659 / 9813 for assistance.

The UFS is a designated employer and is committed to the pursuit of excellence, diversity, and redress in achieving its equity targets in accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets. Preference will be given to candidates from the under-represented designated groups including candidates with disabilities. Our Employment Equity Plan is available at: ufs-employment-equity-plan_2025.pdf

The University processes personal information in line with its obligations under the Protection of Personal Information Act (POPIA) and any personal information provided to the University will be treated as confidential and processed in accordance with the rights provided to data subjects under POPIA.

The University reserves the right not to fill the post. The UFS will only consider applications of candidates who meet all the inherent requirements of the position. Applications that are incomplete will not be considered. Communication will be limited to shortlisted candidates only. Should you not be contacted within six weeks of the closing date for applications, you may assume that your application was unsuccessful.

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