Senior Affiliate Account Manager

ReturnX; Wes-Kaap; Remote; ZAR 50,000 - 90,000; Full time

Job summary

A performance-focused digital marketing firm is seeking a Senior Affiliate Account Manager in South Africa. This role requires strong analytical and communication skills to drive affiliate relationships and optimize account performance. Candidates should have over 5 years of experience managing digital performance accounts across various channels. The position is fully remote, offering performance-based incentives and wellness support.

Benefits

Performance-based incentives

Flexible remote work environment

Full medical aid with gap cover

Advanced tracking tools and tech stack

Qualifications

• 5+ years experience managing affiliate or digital performance accounts, ideally CPL/CPA-based.
• Proven success managing affiliates across multiple digital traffic types.
• Deep understanding of digital lead generation and consumer acquisition tactics.

Responsibilities

• Own a portfolio of affiliate accounts, acting as the primary point of contact.
• Optimize account performance by analyzing traffic and conversion data.
• Provide affiliates with ongoing support and promotional materials.

Skills

Analytical strength

Commercial acumen

Exceptional communication skills

Negotiation skills

Experience in multiple digital traffic types

Tools

Affiliate tracking platforms (Everflow, HasOffers)

Job description

About ReturnX.co

ReturnX.co is a performance-focused digital marketing company, known for delivering high-quality consumer leads across finance, insurance, and other data-driven verticals. Our affiliate channel plays a key role in fueling ROI for some of the most recognized brands in the industry.

We’re growing fast - and we’re looking for a Senior Affiliate Account Manager who thrives in performance-driven environments and loves building long-lasting, profitable affiliate partnerships.

Role Overview

The Senior Affiliate Account Manager will be the key commercial and operational point of contact for a portfolio of affiliate partners. This role is not just about recruitment and optimization, but also about nurturing affiliate relationships, ensuring consistent lead delivery, and strategically scaling performance across accounts. You'll oversee affiliate performance across a wide mix of digital traffic sources including SMS, email, PPC, native advertising, content marketing, push, and more.

This is a client-facing, data-driven role ideal for someone who combines commercial acumen, analytical strength, and exceptional communication skills.

Key Responsibilities

• Own a portfolio of affiliate accounts, acting as the primary point of contact and driving their performance, retention, and growth.

• Optimize account performance by analyzing traffic and conversion data, identifying trends, and implementing strategic improvements.

• Provide affiliates with ongoing support, including offer updates, promotional materials, tracking links, and insights to improve performance.

• Run weekly performance check-ins, monthly business reviews, and strategic QBRs with top partners.

• Negotiate competitive commercial terms, including CPLs, caps, exclusivities, and bonus structures to improve ROI.

• Work closely with the campaign ops, finance, and compliance teams to ensure smooth delivery and accurate payments.

• Monitor traffic quality, conduct compliance checks, and proactively address fraud or non-compliant behavior.

• Maintain updated records on affiliate contacts, deals, and performance metrics via the CRM or tracking platform.

• Stay on top of market trends, affiliate channels (email, SMS, push, native, search, social), and competitor activity.

• Proactively acquire new affiliates and re-engage lapsed or inactive partners to support volume and margin targets.

Key Requirements

• 5+ years experience managing affiliate or digital performance accounts, ideally CPL/CPA-based

• Proven success managing affiliates across multiple digital traffic types (email, SMS, PPC, content, native, etc.)

• Deep understanding of digital lead generation, funnel strategy, and consumer acquisition tactics

• Experience with affiliate tracking platforms (Everflow, HasOffers/TUNE, or similar)

• Strong analytical skills and ability to turn data into performance improvements

• Excellent communication and negotiation skills across all levels - from solo affiliates to large affiliate networks

• Familiarity with compliance and privacy regulations (GDPR, POPIA, etc.)

• Bonus: experience in regulated verticals such as insurance, fintech, or financial services

Why Join ReturnX?

• Own the Impact: Manage relationships and campaigns that directly impact revenue and growth.

• Growth-Oriented Culture: Learn fast, move fast. You’ll have room to grow in an environment that rewards performance.

• Performance-Based Incentives: Earn quarterly bonuses and monthly incentives tied to clear KPIs and account growth.

• Remote Work Environment: Flexible, fully-remote setup with a high-trust, results-first approach.

• Wellness Support: Full medical aid with gap cover provided for permanent staff.

• Smart Tools, Smarter Team: Leverage advanced tracking tools, a strong tech stack, and a collaborative team of pros across marketing and analytics.

If you're a data-driven affiliate leader ready to take ownership of accounts and drive scalable performance in a supportive, high-performing team - we want to hear from you.

Apply now and help shape the future of affiliate performance at ReturnX.