Senior Adventure Tour Guide

Placements24; Mossel Bay; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

State-of-the-art equipment

Professional development

Employee discounts

Career advancement

Certifications funding

Job summary

Placements24 in Mossel Bay is seeking a Senior Adventure Tour Guide to lead hiking, kayaking, and cultural tours, ensuring top-tier safety and guest satisfaction.

You will mentor junior guides, develop new itineraries, and uphold high service standards in this dynamic coastal role.

Qualifications

• Minimum 5 years as an adventure tour guide, with 2+ years in leadership.
• Deep knowledge of Western Cape geography and safety practices.
• Certifications in First Aid Level 3 and Wilderness First Responder are mandatory.

Responsibilities

• Lead hiking, kayaking, and cultural tours while ensuring guest safety.
• Deliver engaging commentary on local flora, fauna, history, and culture.
• Manage group dynamics and foster an inclusive atmosphere.
• Inspect and maintain tour equipment and safety gear.
• Mentor junior guides and share best practices.
• Plan new itineraries and activities with the team.
• Handle guest inquiries and resolve issues professionally.
• Conduct risk assessments before tours and implement mitigations.
• Report incidents promptly according to company procedures.

Skills

Public speaking

Leadership

Guest safety focus

Interpersonal skills

Education

First Aid Level 3

Wilderness First Responder

Job description

About the Role

Our client, a leading outdoor adventure provider based in the scenic **Mossel Bay** region, is seeking an experienced and passionate Senior Adventure Tour Guide to join their dynamic team. This role is pivotal in delivering exceptional customer experiences and ensuring the safety and enjoyment of all participants. The ideal candidate will have a deep understanding of the local geography, a passion for outdoor activities, and proven leadership skills. You will be instrumental in crafting memorable excursions, mentoring junior guides, and upholding the highest standards of service and safety. This is a fantastic opportunity for an individual looking to advance their career in the leisure and sports industry within a breathtaking coastal environment.

Key Responsibilities

• Lead and guide a variety of adventure tours, including hiking, kayaking, and cultural excursions, in and around **Mossel Bay**.
• Ensure the safety and well-being of all tour participants at all times, adhering strictly to safety protocols and emergency procedures.
• Provide informative and engaging commentary on local flora, fauna, history, and culture to enhance the guest experience.
• Manage group dynamics, ensuring a positive and inclusive atmosphere for all participants.
• Inspect and maintain all tour equipment, ensuring it is in safe and good working order.
• Assist in the planning and development of new tour itineraries and activities.
• Mentor and train junior tour guides, sharing expertise and best practices.
• Handle customer inquiries and resolve any issues that may arise during tours professionally and efficiently.
• Conduct risk assessments prior to each tour and implement mitigation strategies.
• Report any incidents or accidents promptly according to company procedures.

Requirements

• A minimum of 5 years of experience as an adventure tour guide, with at least 2 years in a senior or leadership capacity.
• Extensive knowledge of the **Western Cape**'s natural environment, attractions, and safety considerations.
• Relevant certifications such as First Aid (Level 3), Wilderness First Responder, or equivalent are mandatory.
• Proficiency in leading multiple adventure activities (e.g., hiking, coastal exploration, basic survival skills).
• Excellent communication, interpersonal, and public speaking skills.
• Demonstrated leadership and team management abilities.
• Strong problem-solving skills and the ability to remain calm under pressure.
• A valid driver's license and a clean driving record.
• Physical fitness and the ability to undertake strenuous outdoor activities.
• Passion for nature, conservation, and delivering outstanding customer service.
• Previous experience in guiding in **Mossel Bay** is highly advantageous.

Benefits

• Competitive salary package commensurate with experience.
• Opportunity to work in a stunning natural environment and share your passion for the outdoors.
• Access to state-of-the-art adventure equipment.
• Professional development and training opportunities.
• Employee discounts on tours and activities.
• Contribution towards ongoing certifications and first aid training.
• A supportive and collaborative team culture.
• Potential for career advancement within the company.