Adventure Tourism Coordinator

Placements24; LegKraal Gate; Vor Ort; ZAR 180.000 - 300.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Performance bonuses

Employee discounts on tours and gear

Adventure activities participation

Beautiful Mahikeng setting

Zusammenfassung

Placements24 in Mahikeng, North West Province, seeks an energetic Adventure Tourism Coordinator to plan and oversee hiking, cycling, and cultural tours for local and international guests. You will coordinate guides, manage equipment, and ensure safety and exceptional service across diverse outdoor experiences.

The role requires strong organizational skills, safety knowledge, and a passion for delivering memorable customer experiences in a dynamic leisure and sports environment.

Qualifikationen

• Proven experience in adventure tourism operations or outdoor guiding.
• Strong knowledge of local geography, outdoor activities and safety practices.
• Excellent organizational, planning and logistical skills.
• First Aid & CPR certification required; wilderness first responder a plus.
• Ability to lead and motivate teams; strong communication and interpersonal skills.

Aufgaben

• Plan, coordinate, and manage daily adventure tours and activities.
• Recruit, train, and schedule adventure guides, ensuring safety standards and customer service.
• Maintain and manage adventure equipment, ensuring safe condition.
• Develop and implement comprehensive safety protocols and emergency procedures.
• Liaise with local suppliers, accommodation providers, and transport services.
• Market and promote adventure tourism packages to clients and partners.
• Handle customer inquiries, bookings, and feedback to ensure satisfaction.

Kenntnisse

Adventure tourism

Outdoor guiding

Geography knowledge

Safety practices

Organizational skills

Communication

Team leadership

Customer experience

Ausbildung

First Aid & CPR certification

Wilderness First Responder (WFR)

Jobbeschreibung

About the Role

Our client is looking for an energetic and experienced Adventure Tourism Coordinator to manage and promote their exciting range of outdoor activities based in Mahikeng . This role involves planning, organizing, and ensuring the safe and seamless execution of adventure tours and experiences, catering to both local and international tourists. You will be responsible for coordinating guides, managing equipment, ensuring safety protocols are met, and driving customer satisfaction within the North West province's growing tourism sector. This is a dynamic position for someone passionate about the outdoors and the Leisure & Sports industry.

Key Responsibilities

• Plan, coordinate, and manage daily adventure tours and activities, including hiking, cycling, and cultural excursions.
• Recruit, train, and schedule qualified adventure guides, ensuring adherence to safety standards and customer service excellence.
• Maintain and manage all adventure equipment, ensuring it is in safe, operational condition.
• Develop and implement comprehensive safety protocols and emergency procedures for all activities.
• Liaise with local suppliers, accommodation providers, and transport services to ensure smooth tour operations.
• Market and promote adventure tourism packages to potential clients and partners.
• Handle customer inquiries, bookings, and feedback, ensuring a high level of client satisfaction.

Requirements

• Proven experience in adventure tourism operations or outdoor guiding.
• Strong knowledge of local geography, outdoor activities, and safety practices.
• Excellent organizational, planning, and logistical skills.
• Certification in First Aid and CPR is essential; advanced wilderness first responder qualifications are a plus.
• Strong communication and interpersonal skills, with the ability to lead and motivate teams.
• Passion for the outdoors and delivering exceptional customer experiences.

Benefits

• Competitive salary package commensurate with experience.
• Opportunities to participate in various adventure activities.
• Potential for performance-based bonuses.
• Employee discounts on tour packages and gear.
• A stimulating role in a beautiful natural setting in Mahikeng .