Senior Accounts Administrator

Jigsaw Group; Cape Town; On-site; ZAR 480,000 - 680,000; Full time

Job summary

Jigsaw Group in Cape Town seeks a seasoned accounting professional to manage cashbooks and reconciliations, insurer bordereaux, premium arrears, and broker commissions. You will ensure accurate reconciliations, timely reporting and adherence to governance standards.

The role requires five years in accounting or bookkeeping, with substantial experience in reconciliation and insurance administration. Strong Excel skills and meticulous attention to detail are essential for this position.

Qualifications

• Relevant diploma or degree in accounting or bookkeeping with practical experience.
• At least five years in accounting, financial administration or bookkeeping.
• Two to three years of substantial reconciliation and transaction-processing experience.
• Experience in insurance, group risk or outsourced insurance administration is essential.

Responsibilities

• Capture and reconcile daily bank transactions to insurer cashbooks and financial control accounts.
• Reconcile receipts against scheme allocation information provided by Portfolio Administration.
• Investigate unidentified, short, duplicate or unusual transactions and resolve outstanding reconciliation items.
• Maintain accurate supporting records and separate insurer premiums, broker commissions and Jigsaw funds.
• Prepare, validate and reconcile insurer bordereaux using approved premium, commission, and policy information.
• Investigate material differences and fluctuations, obtaining corrected source information.
• Meet insurer reporting deadlines and ensure internal review and approval.

Skills

Excel

PivotTables

SUMIFS

Lookup functions

Analytical skills

Education

Accounting qualification (diploma/degree)

Tools

Policy administration systems

Financial control systems

Job description

• Cashbooks and Financial Reconciliations:
• Capture and reconcile daily bank transactions to insurer cashbooks and financial control accounts.
• Reconcile receipts against approved scheme allocation information provided by Portfolio Administration.
• Investigate unidentified, short, duplicate or unusual transactions and resolve outstanding reconciliation items.
• Maintain accurate supporting records and the appropriate separation of insurer premiums, broker commissions and Jigsaw funds.
• Insurer Bordereaux and Reporting:
• Prepare, validate and reconcile insurer bordereaux using approved premium, commission, fee, claim and policy administration information.
• Investigate material differences and fluctuations, obtaining corrected source information where required.
• Meet insurer reporting deadlines and ensure reports receive the required internal review and approval.
• Premium Arrears and Insurer Remittances:
• Prepare and reconcile debtor ageing and premium-arrears information.
• Work with Portfolio Administrators to resolve unpaid premiums, financial differences and recurring discrepancies.
• Prepare applicable premium non-payment reports using approved information and Compliance-confirmed requirements.
• Calculate and reconcile amounts payable to insurers and prepare payment schedules with supporting records.
• Follow delegated payment permissions, banking verification requirements and independent authorisation controls.
• Monitor amounts due to Jigsaw, prepare applicable invoices and follow up outstanding fees and commissions.
• Broker Commissions and Statements:
• Calculate and reconcile broker commissions and reversals using approved rates, policy transactions and insurer records.
• Prepare commission payment schedules and verify accreditation and beneficiary information before independent payment authorisation.
• Prepare and issue reconciled broker statements within agreed service standards.
• Investigate and resolve broker and insurer queries.
• Governance, Audit and Process Improvement:
• Apply financial controls, documented procedures, insurer mandates and confidentiality requirements.
• Identify and elevate material errors, unusual transactions and potential fraud.
• Support fair customer outcomes when resolving financial issues affecting premiums, cover or claims.
• Support financial reporting and audits with accurate reconciliations, schedules and supporting evidence.
• Identify practical process improvements and automation opportunities.
• Provide technical guidance to colleagues and support cross-training and continuity of critical processes.

Skills requirements:

• Strong intermediate-to-advanced Excel skills, including PivotTables, SUMIFS and lookup functions.
• Sound accounting knowledge and control-account reconciliation skills.
• Understanding of banking and payment controls, with VAT awareness.
• Competent use of financial and policy administration systems.
• Strong analytical skills and the ability to resolve complex financial discrepancies independently.
• Accuracy, attention to detail and effective deadline management.
• Professional communication with colleagues, insurers and intermediaries.
• Sound judgement, ethical conduct and confidentiality.
• Ability to guide colleagues and improve processes and controls.

Education/Qualification requirements:

• A relevant diploma, degree or recognised accounting or bookkeeping qualification supported by practical experience. Equivalent demonstrable specialist experience may be considered.
• At least five years' experience in accounting, financial administration or bookkeeping.
• This must include two to three years of substantial reconciliation and transaction-processing experience.
• Experience in insurance, group risk or outsourced insurance administration is essential.

Location:

Cape Town based.