Senior Account Manager

Vodacom; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Enticing incentive programs

Competitive benefit packages

Staff discounts and partner benefits

Job summary

Vodacom is seeking an experienced Account Manager to drive fixed connectivity revenue by identifying and developing wholesale opportunities. You will manage customer relationships, negotiate commercial terms, and coordinate cross-functional teams to support delivery and onboarding across the product lifecycle.

The role requires 5–8 years in account management and a relevant degree; it offers the chance to influence growth and profitability within Vodacom's wholesale ecosystem in South Africa.

Qualifications

• 5-8 years of experience in Account Management.
• Bachelor of Commerce / Business Science (IT) or equivalent qualification.
• Experience in ICT and solution selling is advantageous.

Responsibilities

• Manage strategic accounts and deliver profitable, long-term business from those accounts.
• Ensure delivery of annual revenue targets through full product mix.
• Establish relationships with Vodacom customers to maximise financial return.
• Collaborate to set up service relationships for nominated accounts and input on new propositions.

Skills

Account management

Solution selling

Relationship management

ICT landscape

Networking technologies

Education

BCom / BSc in Commerce/IT or related

Tools

Pricing

Forecasting

Job description

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.

Certified by the Top Employer Institute 2026.

Role Purpose/Business Unit

Responsible for driving Fixed Connectivity revenue growth through the identification, development, negotiation, and management of wholesale connectivity opportunities. Manage customer and partner relationships, business case approvals, pricing, forecasting, and commercial performance across the product lifecycle. Coordinate cross-functional engagement to support solution delivery, revenue assurance, billing, and customer onboarding while identifying growth opportunities, managing commercial agreements, and maintaining sales, costing, pricing, and support documentation.

Your Responsibilities Will Include

• Responsible for managing strategic accounts and delivering profitable, long-term business from those accounts
• Ensures delivery of annual revenue targets through delivery of full product mix.
• Establishes appropriate relationships with customers in Vodacom and leverages those relationships to ensure maximum financial return from Vodacom customers.
• Works collaboratively to set up service relationship for nominated accounts.
• Provide input to help with decisions about new propositions, product mix and services for customers.

The Ideal Candidate For This Role Will Have

• 5 - 8 years experience in Account Management
• A 3 year commercial (Bachelor of Commerce /Business Science, IT) Degree or Equivalent qualification will be an advantage.

Core Competencies, Knowledge, And Experience

• Experience in solution sales and relationship management with a track record of solution selling.
• A broad understanding of the ICT Landscape and Strategic ICT enablers.
• A thorough understanding of converged and networking technologies and services.
• Demonstrated understanding of important financial concepts, the IT&T environments, purchasing practices and industry specific aspects of corporate customers.
• Understanding of the Value Chain Analysis with regards to various customer businesses.

We Make An Impact By Offering

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 19 October 2026.

The base location for this role is Midrand, Vodacom Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.