Senior Account Manager

Orange Business Services; Johannesburg; On-site; USD 60,000 - 80,000; Full time

Job summary

A global communications services company in Johannesburg seeks an experienced professional to engage with executive-level customers. Responsibilities include identifying strategic business opportunities and building strong stakeholder relationships. Candidates should have at least 5 years of experience in consultative selling and fluency in English, French, and Arabic. This role demands strong technical understanding of ICT solutions and excellent communication skills.

Qualifications

• At least 5 years of experience in consultative selling and relationship management.
• Proven track record in selling high-value services in B2B.
• Fluency in English, French, and Arabic.

Responsibilities

• Engage and partner with customers at the Executive level.
• Identify and pursue new strategic business opportunities.
• Produce high-quality written materials: proposals and business cases.

Skills

Consultative selling

Relationship management

Technical acumen

Communication skills

Presentation skills

Education

Bachelor's degree in a related field

Job description

about the role

About the role

• Engage and partner with customers at the Executive level. Develop and maintain strong relationships with key stakeholders.
• Identify and pursue new strategic business opportunities, aligning with organizational objectives and sales targets.
• Recognize and assess customers' key business drivers and challenges.
• Quantify and articulate costs and benefits of investments in strategic IT solutions.
• Develop credibility that positions Orange Business to collaborate on constructing customer business cases.
• Ability to develop TCO and risk assessment documentation to support solution investment and quantify bottom-line ROI.
• Produce high-quality written materials: proposals, business cases, organizational plans, presentations, etc., conveying complex analysis and arguments concisely.
• Work closely with pre-sales, customer engagement, product development, marketing, and professional services teams to ensure full attention to customers’ needs.

about you

About you

• Bachelor's degree in a related field.
• At least 5 years of experience in consultative selling and relationship management within multinational companies.
• Strong technical acumen and understanding of ICT solutions including networking, cloud, cybersecurity, connectivity, data, and AI.
• Proven track record in selling high-value services (2-3 years experience or equivalent) in B2B.
• Background in business consulting, process analysis, design and improvement, and development of technology-based business solutions.
• Understanding of the industry sector that the customer is in, and associated strategies and business challenges.
• Identification and development of key partners and vendor relationships to maximize Orange Business’s ability to provide total integrated solutions.
• Broad interest in how technology-driven solutions translate into customer strategy.
• Act as a trusted partner for your customer through consultative selling and storytelling.
• Able to define and execute a strong strategy and account plan.
• Excellent communication and presentation skills with fluency in English, French, and Arabic.

additional information

department

Orange Business International

Orange Business manages and integrates the complexity of international communications, enabling our customers to focus on strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, combined with understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive consistent, global solutions wherever they do business.

contract

Regular