Senior Account Manager

Cloud Software Group; Johannesburg; On-site; ZAR 60 000 - 100 000; Full time

Job summary

An innovative firm is seeking a dynamic Account Executive to drive digital transformation for valued customers. This role involves developing strategic account plans, fostering relationships with C-level executives, and executing successful sales strategies. The ideal candidate will have extensive sales experience, a proven track record of exceeding targets, and the ability to navigate complex sales environments. Join a forward-thinking team where your contributions will significantly impact customer success and business growth in a collaborative setting.

Qualifications

• 7+ years of sales experience in software or solutions sales.
• Ability to develop relationships with C-level executives.

Responsibilities

• Analyze and develop account-based strategies for growth.
• Negotiate and manage complex sales cycles with C-level executives.

Skills

Sales Experience

Account Management

Negotiation Skills

Relationship Building

Business Development

Job description

MiCloudSW (an affiliate of Midis Group) is looking for a dynamic and results-driven Account Executive to join our Enterprise team and lead our most valued customers on their digital transformation journey.

The Account Executives lead our most valued customers across this journey, partnering with each assigned account to identify and deliver advanced technical solutions from across our broad portfolio, that result in focused business outcomes for both customers and CSG. In the Account Executive role, you will produce new and recurring sales revenue, driving growth through advanced and complex account planning. This role provides the opportunity to leverage your extensive customer and sales experience to execute against a strategic account and growth plan, using business development strategies within a defined set of customers, prospects, territory, or vertical(s).

Primary Duties/Responsibilities:

• Analyze and develop an account based strategy which will generate recurring growth on existing account base while consolidating existing account motions into a simple yet valuable propositions to our customers
• Execute an account-based sales strategy in assigned portfolio, focusing on growth and retention through strong ARR; drives accountability to deliver on account plans among the extended customer teams internally
• Develop value-proposition presentations and specialized business plans for customers that drive business outcomes to generate business and new opportunities.
• Provide detailed and accurate sales forecasting with emphasis on ARR growth
• Demonstrates a strong understanding of the customers' business strategy and the direction of the industry, serving as a trusted advisor demonstrating how CSG can impact their objectives
• Understand each customer’s technology footprint and strategy, business drivers and landscape, and strategic growth plans
• Builds and maintains relationships with executives and business and technical decision makers at high levels of the customer's organization to establish alignment on mutual goals and trust in future interactions
• Negotiate and manage end-to-end, complex sales-cycles, often presenting to C-level executives
• Identify the right specialist/support resources to bring into account negotiations and presentations
• Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed
• Orchestrates internal teams to anticipate issues/risks on customer satisfaction and ensure a constant focus on post-sales obligations and support
• Leverages best-in-class sales and communication techniques and tools to meet customer needs and accelerate sales
• Develops plans to offer solutions that satisfy customers' key performance indicators (KPIs) and align the right partner solution for customer industry needs.

Candidate Requirements:

• 7+ years of sales experience within software OR solutions sales organization
• Experience establishing trusted relationships with current and prospective clients and other teams
• Experience producing new business, negotiating deals, and maintaining healthy C-Level relationships with IT and Lines of Business
• Experience consistently overachieving on sales targets
• Experience quarterbacking account teams within a matrix sales team environment, promoting a "win as a team" approach
• Ability to develop relationships throughout the organization outside of existing footprint of technology
• Ability to identify key levers and compelling events within a customer base and structuring and executing a sales plan

Note: MiCloudSW is a strategic partner of Cloud Software Group. For more information, please visit www.cloudsw.com

Cloud Software Group and any trademarks, service marks, trade names, and logos of Cloud Software Group, including Cloud Software Group Africa, Cloud Software Group Middle East and Cloud Software Group Eastern Europe are owned by Cloud Software Group, Inc. and/or its affiliates and are used by MiCloudSW or its Active Affiliates under license from Cloud Software Group, Inc.