Senior Account Director

Publicisgroupe; Johannesburg; On-site; ZAR 60 000 - 100 000; Full time

Job summary

An established industry player is seeking a talented Account Director to lead client partnerships and manage digital campaigns across a diverse portfolio of brands. This role involves strategic influence, fostering strong client relationships, and ensuring high-quality service delivery. The ideal candidate will have a minimum of 5 years in Account Management, including experience in digital agency environments. Join a dynamic team that values creativity, collaboration, and innovation, while making a significant impact on brand success. If you're ready to elevate your career in a vibrant agency culture, this opportunity is for you.

Qualifications

• Minimum 5 years of Account Management experience required.
• Experience in digital agency environments is essential.

Responsibilities

• Drive client partnerships and manage digital campaigns across brands.
• Collaborate with teams to deliver high-quality work and manage expectations.

Skills

Account Management

Digital Campaign Planning

Client Relationship Management

Project Management

Problem-Solving

Education

Tertiary Qualification in Marketing/Advertising

Digital Certification

Job description

Company Description

Toyota Business Unit, a division of MMS Communications SA (Pty) Ltd.

Overview

The Account Director will be responsible for:

• Driving client partnership with strategic influence and intent, serving as the focal point for day-to-day client interaction, digital campaign planning, and service delivery.
• Managing digital and social campaigns across a portfolio of brands daily.

Experience

Experience in through-the-line campaigns is highly advantageous.

Responsibilities

• Act as agency lead across a portfolio of brands, partnering with clients and their media agencies.
• Manage client expectations and service delivery, maintaining a focal point for daily interactions.
• Handle multiple stakeholders seamlessly, ensuring delivery according to brief, strategy, and high standards.
• Be responsive and accessible, fostering trust through honest conversations and proactive updates.
• Develop excellent relationships with clients, assisting in delivering requirements on time and managing personalities effectively.
• Deep understanding of client, agency, strategy, and process to ensure efficient and high-quality delivery.
• Maintain up-to-date status reports, agendas, contact reports, and timing plans for all jobs and campaigns.
• Collaborate with teams across Traffic, Strategy, Content Marketing, Creative, Production, Development, etc., to deliver high-quality work.
• Manage deadlines, stakeholders, and job scope effectively, ensuring all work aligns with client requirements and brand standards.
• Write clear briefs, consider impacts of changes, and maintain creative integrity throughout campaigns.
• Communicate professionally and develop excellent self-management skills.
• Understand scope boundaries for accurate costing and ensure timely billing and approval processes.
• Stay informed on market trends and competitor activities to add value.
• Manage upward communication with senior management and support team collaboration.
• Be prepared to work long hours as needed and participate actively in agency culture.
• Translate client needs into clear briefs and deliver digital and social campaigns end-to-end.
• Develop project plans, interpret campaign performance for optimization, and execute integrated campaigns across ATL, Digital, and BTL.
• Manage budgets and understand all elements of the client's business, including BTL, ATL, Social, and digital.
• Track finances weekly, ensuring cash flow management.

Qualifications

• Minimum 5 years of Account Management experience, including 2 years at Senior Account Director level.
• Marketing and/or Advertising tertiary qualification, with digital certification.
• Experience in digital agency environments is essential.
• Experience with large multinational brands or automotive sector is advantageous.

Additional Skills

• Leadership skills, including managing external agencies.
• Strong digital platform knowledge and technical understanding.
• Commercial acumen with a focus on ROI.
• Excellent project management and problem-solving skills.
• Understanding of digital channels, ad units, and best practices.
• Knowledge of new technologies and their application in creative processes.

Equal Opportunity Statement

Public Group is committed to diversity, inclusion, and equal opportunity employment, welcoming all qualified candidates and supporting employment equity initiatives.