Provide 2nd level escalation (3rd being the Vendor) support for BAU teams ensuring that the networks and client connectivity platforms meet or exceed availability. Ensure quality, performance and resiliency requirements in SLAs agreed with business stakeholders thus contributing to the mitigation of technology risks.
Experience: 10+ years IT work experience, 6+ years Network Administration, 5+ years Cisco Technologies experience. Strong experience with Microsoft, Linux and Open Source Operating systems' network technology stacks. Solid experience working in a multi-disciplinary team, fostering collaboration and teamwork. Experience with financial industry connectivity requirements. Solid experience with network protocols (Multicast, OSPF, BGP) and in-depth firewall, wireless, routing and switching and network management skills. Proven experience with hyperscale environments and software defined networks. Proven ability to leverage automation to create efficiencies and automate mundane tasks.