Section Manager

Staff Unlimited Recruitment; Gqeberha; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Staff Unlimited Recruitment in Gqeberha seeks a Section Manager to oversee loaders, drivers, fridge operators, scanners and dispatch clerks in a fast-paced cold storage operation.

You will assign duties, monitor daily performance, ensure correct pallet handling, temperature controls, accurate documentation and timely container loading, and you will liaise with transporters and warehouse staff to meet client specifications.

Responsibilities

• Oversee loaders to ensure correct fruit handling and container loading.
• Direct drivers to move pallets between fridges, dispatch bays, and fridges without damage.
• Manage fridge operators to ensure proper pallet packing, scanning, and temperature controls.
• Supervise scanners to ensure accurate order entry, CTOs, and container reports.
• Coordinate dispatch clerks in producing reports and liaising with forwarding agents.
• Lead operational duties including daily customer orders, bay allocation, and transport coordination.
• Monitor staff performance, verify bay readiness, and maintain daily cold room inspections.
• Address issues such as damaged containers, pallet loss, and safety incidents.
• Hold daily operational meetings and allocate staff duties accordingly.
• Ensure compliance with PPECB inspection requirements and correct labelling of orders.

Skills

Staff management

Operations coordination

Safety compliance

Quality control

Team leadership

Job description

Section Manager

Location: Gqeberha

Key Responsibilities:

Loaders:

• Ensure loaders load correct fruit into the designated containers.

• Verify loaders do not damage pallets during loading.

• Confirm loaders check for temp tale in each consignment and load at the correct door.

• Ensure loaders sign CTO to take responsibility for loaded consignments.

• When no containers are available, direct loaders to move pallets from fridge to dispatch bays and intake pallets to the correct fridge.

• Instruct loaders to retrieve fixed pallets from the hospital area and return them to the correct fridge.

Drivers:

• Ensure drivers promptly transport pallets from fridge to loading bays.

• Verify drivers place pallets in the correct dispatch bay without damage.

• Instruct drivers to collect pallets at intakes and move them to the correct fridge once bays are ready.

• Ensure drivers retrieve fixed pallets from the hospital area and return them to the correct fridge.

Fridge Operators:

• Manage rotation of fridge operators.

• Ensure operators are fully informed about pallet details.

• Verify correct packing of pallets by fridge operators.

• Ensure fridge operators check scanners for new orders and scan pallets into racks properly.

• Confirm fridge operators sweep fridges at designated times.

• Instruct fridge operators to retrieve fixed pallets from the hospital area and return them to the correct fridge.

Scanners:

• Ensure orders are scanned into the correct bays.

• Verify CTOs are accurate, and loading is correct.

• Confirm container reports are completed for each container.

• Ensure temp tale and stickers are placed in each consignment.

• Verify loaders load into the correct container.

• Ensure CTO and container reports are submitted to the office before containers depart.

• Instruct scanners to take photos of damaged containers and sticker orders.

Dispatch Clerk Requirements:

• Admin clerks to print reports as requested, including:

  • Stowing pallets per cold room.

  • Missing pallets reports.

• Notify section manager of specification changes or client sticker requirements.

• Liaise with forwarding agents regarding transporters.

• Inform section manager of any required photos.

Operational Duties:

• Check customer orders daily and ensure they are loaded immediately.

• Allocate specifications to bay numbers.

• Coordinate with transporters to request containers and follow up on delivery times.

• Assign specific duties to staff and ensure they understand their responsibilities.

• Ensure orders are prepared at the correct drop temperature.

• Verify bays are filled and scanned regularly by designated dispatch staff.

• Monitor staff performance daily (pallets scanned, ST pallets, TR pallets).

• Ensure orders are placed in bays and pulled by fridge operators for transport to bays.

• Confirm containers arrive and are loaded immediately.

• Instruct intake staff to send pallets to designated fridges.

• Ensure cold rooms are cleaned daily of debris (inside and outside).

• Address operational issues, including:

  • Investigating and reporting fallen pallets.

  • Ensuring space availability in the next fridge if a cold room is full.

  • Reporting damaged containers to the container depot and coordinating repairs.

  • Investigating and reporting accidents or damage to infrastructure (e.g., forklift damage, loading ramp, or bay door issues).

• Conduct daily cold room inspections.

• Ensure pallets are repaired as needed.

• Verify correct labelling of orders.

• Ensure photos are taken of shipments where required.

• Confirm all fridges are set to the correct temperature for specific products.

• Hold daily operational meetings to discuss requirements.

• Liaise daily with dispatch office staff regarding specifications, transporters, stack times, and inspection requests.

• Allocate lockers to all staff.

Apples and Pears:

• Monitor temperatures to ensure rooms and fruit are at the correct temperature.

• Once at 0 to -1.0°C, move pallets from steri room to designated holding room.

PPECB Re-Inspection:

• Double-check all documentation before inspection.

• Ensure pallets are pulled from cold storage and stowed correctly.

• Verify boxes are pulled and displayed as requested.

• Ensure sufficient staff are available for inspections at booked times.

• After inspections, confirm boxes are returned to the correct pallets.

• Verify pallets are returned to the designated fridge.

• Double-check that the above is completed properly.

• Update bays to reflect correct locations of steri shipments on the system.

Staff Management:

• Monitor and report staff absenteeism to HR.

• Take disciplinary action when necessary.

• Distribute time sheets and pay slips to section staff.

• Prepare weekly overtime and cleaning lists for section staff.

• Manage lunch rosters to ensure staff take breaks at correct times.

• Ensure Bay West staff park forklifts in designated areas.

• Read and understand staff contracts and code of conduct.

• Implement the code of conduct and contract terms in daily duties.