Second in Charge - Cape Town

Signature Cosmetics; Cape Town; On-site; ZAR 20 000 - 40 000; Full time

Job summary

An established industry player in the cosmetics sector is seeking a dynamic Second in Charge for their Cape Town location. This role focuses on creating an inviting atmosphere for customers while driving sales through effective team motivation and operational excellence. You'll be responsible for maintaining visual standards, managing stock, and ensuring top-notch customer service. If you're passionate about beauty and retail, and thrive in a fast-paced environment, this opportunity is perfect for you. Join a team that values creativity and customer engagement, and make a significant impact in the store's success.

Qualifications

• Matric or equivalent certificate required.
• Strong customer service orientation and knowledge of beauty products.

Responsibilities

• Create a welcoming experience for customers and drive sales.
• Ensure visual merchandising standards and manage stock levels.

Skills

Customer Service Orientation

Knowledge of Beauty Products

Sales Motivation

Communication Skills

Basic Proficiency with Email and Excel

Education

Matric / Grade 12 or Equivalent

Job description

Job title : Second in Charge - Cape Town

Job Location : Western Cape, Cape TownDeadline : June 01, 2025Quick Recommended Links

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Responsibilities

• Create a welcoming, inspirational, and personalised experience for all customers
• Drive sales and turnover by motivating and inspiring the team members to achieve sales targets
• Ensure visual merchandising standards create a beautiful store experience
• Maintain a clean, neat, and tidy and fully replenished sales floor
• Ensure stock levels, stock losses and shrinkage are effectively managed
• Ensure all products are correctly priced with relevant Price stickers and /or signage
• Ensure that stock take, and cycle count variance reports are checked, variances are investigated, and stock shortages or unbalanced stock information is escalated to the Area Manager
• Ensure that point of sale and banking procedures are adhered to and raise any areas of concern with the Area Manager
• Ensure all store standards and operations policies and procedures are adhered to
• Effective execution of all operational activities within the store
  
  

Requirements

• A matric, grade 12 or equivalent certificate
• A passion for cosmetics, retail, and customer service
• Knowledge of beauty and skincare products
• Strong customer service orientation
• A strong work ethic and hands-on attitude
• Ability to work a flexible schedule to meet operational needs
• Basic proficiency with email and Excel
• Good communication skills
• Ability to remain calm and pleasant in pressurised situations
• Ability to stand for long periods of time
• Ability to demonstrate and promote products
• Ability to create a buzz in your store that will motivate your team and encourage customers to come back and purchase more
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