Scrum Master

Mindworx Consulting and Academy; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading consulting firm is seeking a Scrum Master with experience in Agile delivery, specifically within the insurance sector. This role involves facilitating Agile ceremonies, managing sprint goals, and ensuring effective communication across teams. The ideal candidate will demonstrate expertise in project management, conflict resolution, and in-depth knowledge of Agile methodologies. Join a dynamic team to drive transformation initiatives and deliver business value.

Qualifications

• 5–8 years’ Project Management, with 2+ years as a Scrum Master.
• Strong background in insurance systems implementation.

Responsibilities

• Facilitate Agile ceremonies and manage delivery cadence.
• Support efficient issue escalation and resolution processes.

Skills

Project Management

Agile Methodologies

Conflict Resolution

Stakeholder Management

Education

Bachelor’s Degree in Information Systems

Certified Scrum Master (CSM)

Tools

Jira

Azure

Job description

• Facilitate Agile ceremonies : sprint planning, stand-ups, reviews, retrospectives, and demos
• Manage delivery cadence and sprint goals across internal and external team members
• Maintain an up-to-date and visible product backlog and sprint board (e.g., using Azure Boards)
• Promote Agile principles, transparency, and accountability within the team
• Multi-Stakeholder Coordination
• Coordinate the work of a blended team across Business, IT, and Vendor streams
• Ensure alignment between functional, technical, and integration tasks across the PAS
• configuration lifecycle
• Work closely with the Product Owner to prioritise and deliver business value iteratively
• Impediment Removal and Issue Resolution
• Proactively identify and remove delivery obstacles across the programme workstreams
• Support efficient issue escalation and resolution processes with vendors and internal teams
• Track risks, dependencies, and blockers impacting sprint commitments and delivery timelines

Knowledge, Skills, and Experience :

• 5–8 years’ Project Management experience with 2+ years as a Scrum Master in Agile delivery
• Strong background in insurance systems implementation, ideally within a short-term insurance context
• Experience working with vendor-led product implementations (e.g., Sapiens, Guidewire, TIA)
• Solid understanding of Agile methodologies, SDLC, and system integration best practices
• Ability to lead cross-functional teams through complex transformation initiatives
• Confident in conflict resolution, prioritisation, and navigating competing stakeholder interests
• Comfortable working across Business, IT Architecture, Development, QA, and Change teams
• Proficient in tools such as Jira, Azure, and other Agile reporting frameworks

Educational and Certification Requirements :

• Bachelor’s Degree in Information Systems, Computer Science, or related field
• Certified Scrum Master (CSM), PSM, or equivalent Agile certification (e.g., SAFe Scrum Master)
• Advantageous : Certification or experience in Agile at Scale or SAFe environments