Scrum Master

A vacancy exists for a Scrum Master within the Micro Merchant Division – Software Engineering department, in Century City, Cape Town.

A Scrum Master is a facilitator and coach for a Scrum Team.

They are responsible for ensuring the team follows the Scrum process and removing any obstacles that may impede progress.

This is not a manager or decision-maker but instead serves the team by helping them to be more effective.

Key Responsibilities include, but are not limited to:

1. Manage each project's scope and timeline and facilitate scoping and estimation by teams.
2. Actively structure and drive product increment (PI) planning for your squads.
3. Coordinate sprints, retrospective meetings, daily stand-ups, and other Scrum ceremonies.
4. Take ownership of the development work pipeline to ensure predictable delivery.
5. Establish, monitor, and maintain sustainable team velocity.
6. Help the squad focus on creating high-value increments that meet the Definition of Done.
7. Coach team members in Agile frameworks and guide development teams to higher Scrum maturity.
8. Facilitate internal communication and effective collaboration.
9. Be the point of contact for external communications (e.g., from customers or stakeholders).
10. Work with product owners to handle backlogs and new requests.
11. Resolve conflicts and remove obstacles or impediments that occur.
12. Help teams implement changes and ad hoc requests effectively.
13. Ensure deliverables are up to quality standards at the end of each sprint.
14. Help build a productive environment where team members 'own' the product and enjoy working on it.
15. Build psychological safety as well as accountability within your teams.
16. Manage schedule, milestones, dependencies, and resource allocation, including cross-team, cross-project, and customer delivery dependencies.
17. Provide status reporting, develop key metrics, identify and mitigate risks, and manage stakeholder expectations around delivery timelines.

In order to be considered for this position, the following requirements must be met:

1. Matric
2. 3-5 years' experience as a Scrum Master.
3. 2-5 years previous experience working in a software organisation using Agile methodologies (Scrum, Kanban, etc.).
4. Proven exposure to software development environments and typical SDLC and processes.
5. Excellent knowledge of Scrum techniques and artifacts (such as definition of user stories, automated testing, backlog refinement).
6. Excellent communication and servant leadership skills.
7. Problem-solving and conflict-resolution ability.