Scale Sales & Service Technician

Treasure Trove Personnel; Bloemfontein; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in Bloemfontein seeks a dynamic Sales & Service Technician to enhance customer relations and provide technical support. This permanent, full-time role requires a proactive individual with strong technical skills and customer service excellence. Successful applicants will need a Matric Certificate, a valid driver’s license, and a reliable vehicle.

Qualifications

• Minimum 1 year experience in FMCG required.
• 2+ years technical proficiency in retail scales preferred.
• Valid driver's license and own vehicle are mandatory.

Responsibilities

• Maintain customer relationships through service delivery.
• Provide technical support and assistance on-site.
• Assist with stock counts and office administration.

Skills

Customer relations

Problem solving

Technical proficiency

Education

Matric Certificate

Diploma in Business Management

Tools

Microsoft Office 365

POS software

Job description

Scale Sales & Service Technician – Oranjesig, Bloemfontein.

We are seeking a dynamic Sales & Service Technician to join our team in Oranjesig, Bloemfontein.

Reporting directly to the Workshop Manager, you will play a pivotal role in maintaining customer relationships, providing technical support, and ensuring seamless service delivery.

This role is ideal for a proactive individual with a blend of technical expertise and customer service excellence.

Employment Type: Permanent, Full-Time (Essential).

Salary: R25 000 per month.

Key Responsibilities:

• Compliance: Adhere to company policies, procedures, and legal requirements.
• Customer Service: Maintain and strengthen existing customer relationships through installations, repairs, servicing, deliveries, and product training.
• Technical Support: Provide on-site and remote helpdesk assistance for the company’s products.
• Administration: Assist with stock counts, office administration, and updating policies/procedures.
• Flexibility: Willingness to work overtime as needed.

Requirements:

• Matric Certificate.
• Valid driver’s license
• Own reliable vehicle (non-negotiable).

Experience:

• Minimum 1 year in FMCG (Fast-Moving Consumer Goods)
• 2+ years preferred – Technical proficiency in retail scales, weights, and measures

Skills:

• Microsoft Office 365, POS software, and basic computer skills.
• Strong sales, customer relations, and problem-solving abilities.

Preferred Qualifications:

• Diploma in Business Management.
• Certification as a Qualified Verification Officer.

Technical Expertise:

• Software: SLP, POS systems, Microsoft Office 365.
• Industry Knowledge: Retail scales, weights, and measures compliance.

Note:

• Criminal record checks may be conducted as part of the recruitment process.
• This role is open to all South African citizens (EE and Non-EE candidates welcome).