Satic Junior Hr Business Partner (Ir, Performance Management And People Data Anlysis)

South African Technology & Innovation Centre (SATIC) is the latest part of PwC, a global brand delivering services for the biggest clients in the world.

PwC leads the way in human led, technology enabled professional services, working with clients to transform their business and make it fit for the future. We have an exciting opportunity for a Junior HR Business Partner to join our growing SATIC team.

Minimum Requirements:

1. Relevant HC Degree / Diploma
2. HC certification with in-country professional board (preferable)
3. 3 - 5 years working experience in a similar role, with special focus on IR, Performance Management and People Data Analysis and Reporting

Responsibilities, including but not limited to:

1. Onboarding: Delivers the onboarding experience as designed by CoE. Ensures new joiner requirements e.g. assign coach, assign buddy, attendance at onboarding is completed. Responds to operations, and inspects trends related feedback from new joiner surveys. Provides feedback and input to CoE on improvements required. Point of contact for new joiners, post recruitment.
2. Retention: Take the lead on the operational requirements for LOS related retention programs (snrs days, interview cycles for retention).
3. Performance & Salary reviews: Work with LoS HCBP to prepare for LOS career round table (moderation) meetings. May facilitate some CRT discussions / record keeping. Ensures transactional staff receive accurate data for increase processing. Provide refresher training / updates to partners / managers on performance coaching (e.g. Snapshot, CRT, PiP). Provide guidance for Poor performer discussions and ensure Workday is updated accordingly (ensure performance improvement plans are in place).
4. Team Leaders Support: Upskill new Team Leaders (e.g. systems, processes, compliance). Provide guidance to Team Leader through various HC activities. Monitor client team wellbeing and partner with HCBP lead to design and implement initiatives to increase work satisfaction resulting in increased revenue (pulse survey). Provide HC data analytics to the Team leader to support decisions. Provide HC policy guidance.
5. Staff terminations: Review exit interview survey outcomes, identify trends and collaborate with LoS HCBP to formulate solutions. Conduct exit interviews.
6. IR, Disciplinary & grievance: Direct all matters to operations IR for review. Participate in investigations where required. Sit in as HC representative on hearings. Take responsibility for post-hearing activities. Ensure the IR Database is updated accordingly.
7. Exam Results: Assist with qualifying exam results for relevant LoS – i.e. preparation, processing, communications, post results activities. Monitor qualifications status of staff studying and check accuracy of information.
8. Ad-hoc Activities: Participate on and take the lead on assigned annual activities such as GPS, Values, Leave reviews. Act as trusted advisor on policy, leave and staff matters. Act as ambassador on HC Imperatives (e.g. Workday, Values, PwC Professional).
9. Diversity: Focus on activities in line with the Transformation Strategy. Support the business in achieving the outcomes indicated in the Employment Equity Plan. Work with business on attracting and retaining diverse talent; i.e. License to Lead, promotion processes etc.
10. Strategy: Drive the achievement of the LOS annual strategy as well as the HC Africa strategy taking into account leadership priorities and future business needs. Support business and HCBP's to deliver talent interventions (talent identification, development, coaching, motivation, and ultimate retention) against business needs and the goal of transformation. Strategic Workforce Planning implementation and monitoring.

Skills Requirements to be met:

1. Sound understanding of key HC activities & employee life-cycle
2. Understanding of policies & employment law
3. Good team-working ability and mind-set
4. Good attention to detail
5. Time-management capabilities and ability to provide fast turn-around without compromising quality
6. Consultation skills
7. Investigative skills
8. Good communication skills – verbal & written
9. Ability to operate as all-rounder
10. A good understanding of how people experience change
11. Innovative
12. Process thinker
13. Excellent verbal and written skills and able to work across all management levels
14. Strategic problem solver
15. Good project management skills
16. Agile in working style
17. Resilient