Satic Human Resources Practice Lead

Pwc South Africa; Gauteng; Remote; ZAR 60 000 - 120 000; Full time

Job summary

An established industry player is seeking a seasoned senior manager to lead their Human Resource Services Team. This role offers the chance to innovate and deliver HR services while collaborating with global teams. Candidates should have extensive experience in managing HR programs and teams, with a focus on strategic leadership and client relationship management. Join a dynamic environment where you can make a real impact on clients and foster a culture of continuous improvement and collaboration. If you're ready to take on new challenges and help shape the future of HR services, this opportunity is for you.

Qualifications

• 10+ years leading HR programs with diverse stakeholders.
• Strong understanding of HR processes and environments.

Responsibilities

• Develop and implement strategic HR plans aligned with business objectives.
• Oversee HR managed services ensuring compliance and efficiency.

Skills

Human Resource Management

Team Leadership

Communication Skills

Project Management

Stakeholder Engagement

Education

University degree in Human Resources

Professional HR qualifications

Job description

PwC has recently launched the South African Technology & Innovation Centre (SATIC), designed to innovate, build, and deploy solutions for our global clients across a range of technology and transformational needs.

We are seeking candidates with experience in overseeing and managing the delivery of HR services to clients.

Ideal candidates should have backgrounds in managing teams of Human Resource consultants. SATIC will work closely with PwC UK and global consulting practices, offering an exciting opportunity to shape a meaningful career and help our clients address significant societal challenges.

If you are looking for a career where every day presents new challenges and the opportunity to make a real difference, we want to hear from you. We are actively seeking a seasoned senior manager to support and lead our Human Resource Services Team.

The ideal candidate will have extensive experience managing teams providing human resource services within a consulting context, with a strong understanding of Human Resource Processes. This role primarily involves managing a Human Resource Services team and offers the opportunity to work virtually from South Africa with PwC UK and Global practices to serve both UK-based and international clients.

As a senior manager, you will lead the delivery of complex engagements to senior client stakeholders, helping them address HR service challenges and create value. Additionally, as the SATIC Human Resource Practice Lead, you will support the growth and establishment of a leading Human Resource Delivery team.

You will build relationships across South Africa, the UK, and other PwC territories, to identify growth opportunities, mentor team members, and foster a culture of quality, collaboration, and continuous learning.

Experience required:

• 10+ years leading human resource programs with diverse stakeholders.
• Understanding of HR processes and environments (UK & EU experience advantageous).
• Experience leading multidisciplinary teams providing HR advice and guidance.
• Proven track record managing complex projects with tight deadlines.
• Recent experience delivering various HR services and engaging stakeholders.
• Strong communication skills.

Qualifications / Certifications:

• University degree and professional qualifications in a Human Resources-related field.

Responsibilities:

1. Strategic Leadership: Develop and implement strategic and operational plans for HR Managed Services, aligning with SATIC's business objectives. Identify growth opportunities and expand service offerings.
2. Client Relationship Management: Build and maintain long-term relationships with PwC SA and UK, understanding client needs and ensuring satisfaction. Act as the escalation point and oversee service delivery.
3. Service Delivery Management: Oversee HR managed services, ensuring efficiency, effectiveness, and compliance with legal and regulatory standards.
4. Team Leadership and Development: Lead, mentor, and develop the HR team, fostering high performance and continuous improvement.
5. Process Optimization and Innovation: Implement process improvements, leveraging technology, AI, and innovative solutions to enhance service quality.
6. Performance Tracking and Reporting: Develop KPIs, monitor service quality, and report to stakeholders.
7. Business Development Support: Participate in client presentations and negotiations to secure new business.
8. Market and Industry Analysis: Stay informed of industry trends, emerging technologies, and regulatory changes, adapting services accordingly.