We have a fantastic opportunity available for a Human Resources Manager role within People Lifecycle which is operationally focused and will work alongside a range of teams, as well as lead and coach a group of Senior Associates from joining PwC all the way through their careers with us.
Responsibilities:
Operational Leadership & Stakeholder Engagement
- Lead the operationalisation of People Function activities such as Performance & Reward, Onboarding, and graduate programs (First Five Years).
- Act as a strategic partner across business units, translating HR strategy into operational delivery.
- Manage cross-functional initiatives and ensure alignment with business priorities
Knowledge Management & Process Improvement
- Continuously improve HR knowledge articles and ensure staff access to accurate, up-to-date information.
- Maintain governance over HR content repositories, lead documentation reviews, and implement feedback-driven updates.
- Ensure process documentation reflects current practices
Project & Program Management
- Effectively manage BAU projects and drive continuous improvement.
- Use LEAN/Six Sigma methodologies to break down projects into manageable components, track delivery against KPIs, and oversee risk mitigation strategies. Coordinate with PMO teams and represent HR in enterprise-wide initiatives
Subject Matter Expertise & Coaching
- Become a SME in People Lifecycle activities to coach Senior Associates and resolve complex queries.
- Provide expert guidance on onboarding, performance management, and policy interpretation. Support team development and act as an escalation point for operational issues
Requirements to be met:
- Bachelor's degree in Human Resources or relevant
- Minimum of 4-7 years working experience in a similar role
Skills required:
Project Management & Prioritisation
- Successfully manage competing priorities and multiple stakeholders.
- Lead strategic HR projects, define scope and deliverables, and ensure timely execution. Use dashboards to communicate status and risks to leadership
Innovation & Agility
- Demonstrate curiosity, flexibility, and an innovative approach to operations.
- Drive process innovation, adapt to changing business needs, and foster a culture of continuous improvement
Data & Technology Proficiency
- Strong technical capability in data analysis and visualisation (e.g., Power BI).
- Leverage HRIS and CRM systems to generate insights, support decision-making, and improve service delivery. Address system defects and implement corrective actions
Change Management & Communication
- Understand change management within HR, including comms and culture strategy.
- Conduct stakeholder impact assessments, build change agent networks, and lead communication planning for HR transformations
Governance & Administration
- Maintain knowledge databases and ensure policy compliance.
- Oversee HR operations with a focus on accuracy, compliance, and service excellence. Manage escalations and ensure alignment with legal and procedural standards
Influence & People Leadership
- Network effectively, influence across teams, and manage people.
- Lead and develop HR teams, foster collaboration, and drive engagement. Provide coaching and feedback to enhance team performance
This position has a start date of 1 October 2025.