SATIC - Business Analyst (Senior Associate)

Pwc Careers Africa; Johannesburg; On-site; ZAR 600,000 - 800,000; Full time

Job summary

Join a leading global professional services firm as a Senior Associate Business Analyst. You'll bridge business needs and technical solutions, gathering requirements and analyzing processes to ensure successful product development. This role promotes collaboration and continuous improvement, making a real impact on client success.

Qualifications

• Minimum of 3 years of experience in business analysis or related roles.
• Strong understanding of business analysis methodologies and tools.

Responsibilities

• Collaborate with stakeholders to document business requirements.
• Act as a liaison between business units and technical teams.
• Analyze existing business processes and identify areas for improvement.

Skills

Business Analysis

Data Analysis

Agile Methodologies

Communication

Critical Thinking

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Information Technology

Tools

Requirements Management Tools

Process Mapping Tools

Job description

South African Technology & Innovation Centre (SATIC) is the latest part of PwC, a global brand delivering services for the biggest clients in the world. PwC leads the way in human led, technology enabled professional services, working with clients to transform their business and make it fit for the future.

We are looking for candidates who bring in-depth market experience, who see technology as a way to enable and drive human innovation and who want to be a part of a community of solvers, to tackle the biggest challenges in society.

If you are looking for a career where every day is different, where challenges are complex and where you can make a real difference, then we want to hear from you. By choosing to join SATIC, you are choosing to work with teams all over the world, harnessing the power of world leading tech and making a difference to real people’s lives.

Requirements:

Qualifications / Certifications:

• Bachelor’s degree in Business Administration, Information Technology, or equivalent experience

Experience & Skills:

• Experience: Minimum of 3 years of experience in business analysis or related roles, preferably in a product development environment
• Strong understanding of business analysis methodologies, tools, and techniques, including Agile frameworks and user story creation.
• Proficient in data analysis, process mapping, and requirements management tools
• Excellent communication and interpersonal skills, with a strong ability to engage diverse stakeholders and promote collaboration.
• Strong analytical and critical thinking skills, paired with a proactive approach to problem solving and decision making

Responsibilities:

Requirements Gathering and Analysis:

• Collaborate with stakeholders to elicit and document business requirements, translating them into clear and concise functional specifications for product development.
• Analyze existing business processes and identify areas for improvement, facilitating workshops and discussions to capture insights and feedback.

Stakeholder Engagement and Communication:

• Act as a liaison between business units and technical teams, ensuring all parties have a shared understanding of project goals, requirements, and timelines.
• Facilitate meetings and presentations to communicate findings, product updates, and recommendations, promoting transparency and collaboration.

Product Development Support:

• Collaborate with UX/UI designers to ensure that user experience considerations are integrated into product requirements and designs.
• Work closely with development teams to validate that implemented solutions meet business requirements and expectations, performing user acceptance testing (UAT) as needed.

Process Mapping and Documentation:

• Develop process maps, ERD’s, use cases, and user stories to document current and future business processes, enhancing clarity and insight for stakeholders.
• Maintain comprehensive documentation of requirements, project scope, and testing outcomes to ensure a clear project trail and knowledge sharing.

Continuous Improvement and Innovation:

• Identify opportunities for innovation and process enhancement, promoting a culture of continuous improvement within the product development lifecycle.
• Stay current with industry trends and best practices, leveraging insights to enhance product offerings and operational effectiveness.

Data Analysis and Reporting:

• Analyze data and metrics related to product performance and user feedback, providing actionable insights and recommendations to improve product features.
• Prepare reports and dashboards to communicate key findings to management and stakeholders, ensuring alignment with business objectives.

Training and Knowledge Sharing:

• Assist in training staff and stakeholders on new product features, functionalities, and best practices, promoting effective adoption and utilization.
• Foster a collaborative environment by sharing knowledge, tools, and techniques with team members to enhance collective capabilities.

Agile Practices:

• Actively participate in Agile ceremonies, including sprint planning and retrospectives, to ensure alignment with the product development process and goals.
• Embrace agile methodologies to adapt to changing requirements and priorities, ensuring a responsive development process.

Role overview:

As a Business Analyst at the Senior Associate 2 level within the Product Development team, you will play a vital role in bridging the gap between business needs and technical solutions. You will be responsible for gathering requirements, analyzing processes, and facilitating communication among stakeholders to ensure successful product development. Your contributions will enhance our commitment to delivering high-quality, innovative solutions that meet client needs while promoting a culture of collaboration and continuous improvement.