Sap Supporter Pinetown

Kelly Sinclair Recruitment Partners; KwaZulu-Natal; On-site; ZAR 300 000 - 400 000; Full time

Job summary

An established industry player is seeking a dedicated SAP Authorisations Support professional to join their dynamic team. This role is crucial for providing first-line support across SAP authorisations, ensuring efficient resolution of support calls, and managing user access requests. The ideal candidate will possess a strong background in SAP ABAP authorisations, complemented by excellent troubleshooting and communication skills. This position offers an exciting opportunity to contribute to a well-respected organization while developing your expertise in SAP systems. If you're passionate about technology and thrive in a fast-paced environment, this is the perfect role for you.

Qualifications

• 3+ years of SAP ABAP authorisations experience is essential.
• Tertiary qualification in finance or IT required.

Responsibilities

• Provide first line SAP authorisations support across the group.
• Resolve SAP authorisation support calls within agreed SLAs.
• Administer authorisation calls on CRM and troubleshoot errors.

Skills

SAP ABAP authorisations

Troubleshooting skills

Communication skills

Organisational skills

Attention to detail

Confidentiality

Problem-solving skills

Education

Tertiary qualification in finance or IT

Tools

SAP

MS Office

Job description

Job Title: SAP Authorisations Support

Our client, one of South Africa's favourites, is looking for a SAP Authorisations Support to join their dynamic team for a contract.

Purpose: The purpose of this role is to provide first line SAP authorisations support across the group.

Duties & Responsibilities

1. Resolution of SAP authorisation support calls within agreed SLAs.
2. Administration of authorisation calls on CRM.
3. Actioning SAP Share Point Access requests and calls logged on CRM (i.e., creating new users, assigning access, unlocking users, etc.).
4. Responsibility for role testing in the QA system (i.e., drafting test scripts for UAT, creating new tester profiles, assigning access).
5. Troubleshooting SAP authorisation errors.
6. Running SAP access and GRC reports as required.
7. Raising requests for changes on SAP Solution Manager.
8. Any other ad hoc duties as required by management.

Desired Experience & Qualification

Requirements

1. A tertiary qualification within the finance or IT space.
2. SAP - at least 3 years SAP ABAP authorisations experience is essential.
3. Understanding of SAP objects and values in roles is critical.
4. Knowledge of the different authorisation strategies is essential.
5. SAP courses on authorisations is essential.
6. Understanding the SAP 3 tier landscape is essential.
7. SAP knowledge and experience in other SAP applications/modules preferable (e.g., BI / BW, Fiori, Solman).
8. SAP GRC experience advantageous.
9. Computer literacy MS Office.
10. General business process knowledge advantageous and knowledge of finance is preferable.

The ideal applicant will satisfy the following skills requirements:

1. A high degree of confidentiality, emotional maturity, ethical values and integrity.
2. Must have a high stress tolerance and the ability to work efficiently under pressure.
3. Strong verbal and written communication with the ability to communicate with all levels of authority.
4. Sound technical skills and the ability to troubleshoot/problem solve.
5. Precise planning and excellent organisational/administration skills.
6. Exceptional accuracy and strong attention to detail.
7. Quality orientated and self-driven to achieve results.
8. Enthusiastic and willing to learn.