Job Description
We are seeking an experienced SAP Functional Consultant (Expert) to lead operational excellence within a complex SAP Extended Warehouse Management (EWM) landscape. This role focuses on DevOps-led operations, system stability, incident management, and continuous improvement for warehouse and internal logistics processes.
The successful candidate will manage a large operations team, ensure high system availability, drive root-cause analysis, and support ongoing enhancements within a global, Agile enterprise environment.
Product Scope
- Manual warehouse administration andcontrol
- Internal call-off processes
- Labeling and data consistency
- Non-series material handling andlaunch warehouse operations
- Stock and inventory management
Key Responsibilities
- Lead and manage the SAP EWMoperations team (20+ DevOps engineers)
- Oversee day-to-day incidentmanagement, support, and continuous improvement activities
- Plan, organize, and participate in 24/7support operations
- Coordinate SAP maintenance, systemchanges, and technical projects across the EWM landscape
- Monitor system health and performproactive checks, including dump and trace analysis
- Provide 2nd level escalationsupport for critical incidents and coordinate resolution withdevelopment and infrastructure teams
- Conduct root-cause analysis andimplement measures to prevent recurring issues
- Support go-live planning, cutoveractivities, and quality assurance for EWM rollouts and enhancements
- Manage batch job scheduling,monitoring, and administration
- Enforce SAP security, controls, andcompliance requirements
- Collaborate with development teams onnew transactions, roles, and access requirements
- Maintain operational documentation,runbooks, and knowledge assets
- Facilitate high-priority incidentcalls and communicate business impact and risk
- Consolidate and present operationalKPIs and performance reporting
- Coach and train team members andend-users to improve operational capability
- Manage stakeholder communication and present technical insights to business and IT leadership
Requirements
Essential Skills & Experience
- Proven expertise in SAPconfiguration and operations within complex enterprise landscapes
- Strong experience with SAP systemmonitoring, health checks, and dump/trace analysis
- Hands-on knowledge of cross-moduleintegration (EWM, MM, PP, FI, CO, LE)
- Experience managing technicaloperations or DevOps teams supporting SAP environments
- Strong understanding of DevOpspractices and operational governance
- Ability to plan and execute SAPmaintenance and system changes
- Strong analytical and problem-solvingskills for production incident resolution
- Experience working within Agile/Scrumenvironments
- Proficiency with tools such as Jira,Confluence, and SAP Solution Manager
- Excellent communication and stakeholder management skills, including translating technical concepts for non-technical audiences
Advantageous Skills
- Experience with SAP HANA and ABAP (EWM performance and enhancements)
- Knowledge of SAP EWM integrations with LE, PP, MM, SD, and warehouse automation technologies
- Experience with SAP Fiori andmodern SAP UI technologies
- Exposure to cloud and middleware technologies within SAP landscapes
- Experience with test automationand management tools (e.g., Tosca, Xray, Xsuite) and CI/CD for SAP
- Familiarity with ITIL/ITSMframeworks
- Experience with SAP Cloud ALM(CALM)
- Knowledge of SAP security andauthorization concepts, particularly for EWM
- Willingness to travel internationally when required
Qualifications & Experience
- Typically 6+ years of SAPoperations experience, including EWM-related projects
- Experience delivering systemmaintenance and non-functional projects in SAP environments
- IT degree or equivalent technicalqualification
- Background knowledge of ABAP andHANA is advantageous
- Experience with project managementmethodologies in SAP environments