SAP Finance Application Manager – Cape Town

5th Dimension Consulting; Cape Town; On-site; ZAR 800,000 - 1,100,000; Full time

Job summary

A leading consulting firm in Cape Town is looking for an SAP Finance Application Manager to oversee SAP S/4HANA financial systems. The role involves maintaining technical support, managing project delivery, and ensuring compliance with service level agreements. The ideal candidate will have extensive experience in SAP service delivery and strong skills in leadership and communication. This position offers a dynamic work environment and the opportunity to lead a team of experts.

Qualifications

• At least 8 years in SAP Service delivery.
• At least 5 years in Technical support of SAP S/4HANA Finance related applications.
• Involvement in 2 full life SAP S/4HANA Finance or Procurement related cycle projects.

Responsibilities

• Oversee and maintain smooth end-to-end Technical support operations.
• Drive delivery of system related tasks against agreed priorities and deadlines.
• Ensure adherence to release, incident and SAP change management procedures.
• Design and validate a complex architecture and ensure successful implementation.

Skills

Ability to interpret and interrogate written requirements specification documents

Ability to prioritise tasks

Ability to deliver in accordance with strict deadlines

Ability to negotiate with various stakeholders

Excellent interpersonal and communication skills

Strong analytical skills

Education

Bachelors Degree or Diploma in Computer Science, Information Systems or related

ITIL Certification or similar

Job description

SAP Finance Application Manager – Cape Town

• Oversee and maintain smooth end-to-end Technical support operations within the SAP S/4HANA Financial Systems platform as a service.
• Play a leading role in the design of new system solutions or major enhancements relating to SAP S/4HANA Finance and Procurement related modules.
• Report to the Head of SAP Centre of Expertise, a unit within the Applications Platform portfolio of Group Technology and collaborate with direct and indirect teams to ensure governance, adherence, seamless service delivery and top-notch client support.
• Maintain a close client and SAP CoE relationship to effectively support SLA’s and OLA’s between Group Technology (GT) and Finance Shared Services.
• Engage with teams of configuration experts, developers, testers, infrastructure/basis analysts and application security specialists to deliver system and user access change requests for both business-as-usual and projects where applicable.
• May be required to undertake system configuration changes in your role.
• Ensure all periodic system upgrade and maintenance activities are successfully completed.
• Oversee the design of complicated, high-impact system requirements to address potential risks to integration, usability and deadlines.

Responsibilities

• Receive, assess and allocate JIRA requests.
• Drive delivery of system related tasks against agreed priorities and deadlines.
• Ensure periodic client cadences for alignment, prioritisation and escalation activities
• Ensure adequate resource levelling in response to backlog and incoming JIRA requests.
• Ensure adherence to release, incident and SAP change management procedures.
• Ensure audit compliance in user access and change management.
• Where applicable, ensure all SAP legislative changes are addressed.
• Ensure all system upgrades and maintenances activities are planned and successfully delivered.
• Ensure alignment with SAP CoE governance, procedures and principles.
• Act as a support expert to system analysts when designing system changes.
• Design and validate a complex architecture and ensure successful implementation.
• Provide recommendations and guidance on the SAP S/4HANA platform and tools.
• Understand the business processes for which any solution architecture is being developed.
• Identify, assess, and solve complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors.
• Closely follow the strategic direction set by Senior management when establishing near-term goals.
• Interact with senior management on matters where they may need to gain acceptance on an alternate approach.
• Manage interactions and delivery with third parties contributing to the overall solution.
• Oversee, manage and support a team of SAP Finance Systems technical experts.

Requirements

Qualifications

• Bachelors Degree or Diploma, preferably in Computer Science, Information Systems or related.
• ITIL Certification or similar

Experience

• At least 8 years in SAP Service delivery
• At least 5 years in Technical support of SAP S/4HANA Finance related applications.
• Involvement in 2 full life SAP S/4HANA Finance or Procurement related cycle projects.

Knowledge

• Advanced knowledge of SAP service delivery principles.
• Advanced knowledge of planning deliverables i.e. timelines and resources.
• Technical knowledge of SAP S/4HANA on-premise FI, CO, PS, MM, SD, EAM, MDG.
• Technical knowledge of SAP Data Services will be advantageous.
• Technical knowledge of SAP Insurance Analyser will be advantageous.
• Advanced knowledge of system change management processes preferably using JIRA or similar.
• Understanding Waterfall methodology.
• Understanding Agile methodologies will be advantageous.
• Understanding SAP ABAP and FIORI will be advantageous.

Skills

• Ability to interpret and interrogate written requirements specification documents.
• Ability to prioritise tasks.
• Ability to deliver in accordance with strict deadlines.
• Ability to negotiate with various stakeholders.
• Ability to maintain delivery momentum.
• Excellent interpersonal and communication (written and verbal) skills.Strong analytical skills.

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