SAP ERP Integration Specialist

Career27; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Pick n Pay, a leading South African retailer, seeks an experienced SAP ERP Specialist to optimize MM and SD in a fast-paced omnichannel environment. You’ll ensure SAP supports online and in-store operations, including inventory management and order processing, while collaborating with e-commerce, supply chain, and IT teams.

You will customize SAP solutions, troubleshoot issues, and drive continuous improvement in business processes enabled by SAP, bridging digital commerce with the ERP backend.

Qualifications

• 5+ years’ SAP ERP experience in retail, MM and SD modules.
• Experience integrating SAP with ecommerce, POS, or WMS.
• Strong analytical and problem-solving in SAP data like inventory and pricing.
• Bachelor’s degree in IT/CS or related field; SAP certs allowed.
• Excellent communication and cross-functional collaboration.
• Strong organizational and multi-tasking in agile environments.

Responsibilities

• Configure, maintain, and optimize MM and SD in retail operations.
• Collaborate to integrate SAP ERP with online shopping platforms and interfaces.
• Analyze and improve business processes using SAP functionality.
• Troubleshoot ERP issues affecting online orders and inventory sync.
• Document configurations and train end-users on SAP processes.

Skills

SAP MM

SAP SD

Integration

Analytical thinking

Communication

Organizational skills

Adaptability

Education

Bachelor’s degree or equivalent

SAP certifications (MM/SD)

Tools

SAP FICO

SAP CAR

SAP Retail

ABAP basics

SAP Commerce (Hybris)

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We are seeking an experienced SAP ERP Specialist with strong expertise in the retail industry’s SAP environment – specifically in the Materials Management (MM) and Sales & Distribution (SD) modules. In this role, you will ensure that our SAP ERP systems effectively support and integrate with our online and omnichannel retail operations, optimizing inventory management, sales order processing, and overall supply chain workflows. You will work closely with cross-functional teams (including e-commerce, supply chain, and IT) to customize solutions, troubleshooting issues, and drive continuous improvement in business processes enabled by SAP. This is a key role that bridges our digital commerce platforms with our core ERP backend, ensuring a seamless omnichannel customer experience.

Required Qualifications and Experience

• SAP ERP Retail Experience: Proven experience (approximately 5+ years) working with SAP ERP in a retail environment, with deep functional knowledge of the Materials Management (MM) and Sales & Distribution (SD) modules. You should understand how retail processes like purchasing, store replenishment, pricing updates, and sales order fulfillment are executed and configured in SAP
• Integration Knowledge: Familiarity with how SAP ERP systems interface with other enterprise systems. Experience integrating SAP with e-commerce platforms, point-of-sale systems, or warehouse management systems is highly desirable. Ability to troubleshoot integration issues (e.g. IDoc errors, data mismatches) between SAP and external systems
• Analytical & Problem-Solving Skills: Strong analytical and problem-solving capabilities. Able to dissect complex process issues or data inconsistencies in SAP and identify root causes and solutions. A detail-oriented approach is essential to ensure accuracy in data such as inventory levels, orders, and pricing across systems
• Educational Background: Bachelor’s degree in Information Systems, Computer Science, Business (with IT focus) or a related field is preferred. Equivalent work experience or SAP certifications (e.g. SAP MM or SD module certification) will be considered in lieu of a degree
• Communication & Collaboration: Excellent communication skills, with the ability to convey technical SAP concepts in simple terms to business users. Proven track record of working collaboratively in cross-functional teams and with stakeholders at various levels. Comfortable leading workshops or discussions to gather requirements or explain SAP capabilities
• Organizational Skills: Ability to manage multiple tasks and projects simultaneously, prioritize workload effectively, and meet deadlines. Self-motivated and capable of proactively monitoring SAP systems and processes to catch and fix issues before they impact operations
• Adaptability: Comfortable working in a fast-paced, agile environment. Open to learning and using new tools or methodologies (e.g. Jira for issue tracking, agile sprint planning) and able to adapt SAP solutions as business requirements evolve

Key Responsibilities

• SAP ERP Management: Configure, maintain, and optimize SAP ERP modules (MM and SD) to support day-to-day retail operations such as purchasing, inventory control, pricing updates, and sales order processing. Ensure these modules are aligned with business needs and follow best practices for a grocery retail environment
• Omnichannel Integration: Collaborate with e-commerce and IT teams to integrate SAP ERP processes with online shopping platforms – for example, ensuring product availability, stock levels, and pricing information flow accurately between SAP and the e-commerce systems. Develop and monitor interfaces (e.g. IDocs, batch jobs) that connect SAP with website/order management systems, resolving any integration errors promptly
• Business Process Improvement: Analyze current business processes in areas like supply chain, merchandising, and order fulfillment, and identify how SAP ERP functionality can be leveraged or enhanced to improve efficiency. Translate business requirements into SAP functional specifications and work with SAP developers or external consultants to implement enhancements or new features
• Troubleshooting and Support: Act as the go-to expert for SAP ERP issues within the Omnichannel team. Investigate and resolve any ERP-related problems that affect online orders, inventory synchronization, or sales transactions (e.g. stock discrepancies, pricing mismatches, delivery failures in SAP). Provide timely support and guidance to end-users and stakeholders on SAP processes related to e-commerce operations
• Cross-Functional Collaboration: Work closely with stakeholders across departments (Merchandise Planning, Online Operations, Finance, etc.) to ensure SAP ERP configurations meet cross-departmental needs. For instance, coordinate with finance on billing and invoicing through SD, or with the warehouse/delivery teams to ensure that SAP reflects online order statuses and logistics updates
• Project Participation: Take part in projects that involve SAP ERP changes or upgrades – such as migrating to new SAP versions, adding new modules, or rolling out new omnichannel services. Provide subject matter expertise on SAP capabilities/limitations during project planning, and assist in testing and deploying SAP changes to ensure minimal disruption to the business
• Documentation & Training: Document system configurations, process flows, and standard operating procedures for SAP tasks related to omnichannel (e.g. how online promotions are handled in SAP, or how click-and-collect orders flow into SAP). Train team members and end-users on new SAP processes or features, improving overall ERP competency within the team

Preferred Skills and Additional Advantages

• E-commerce Domain Experience: Experience working in an e-commerce or omnichannel retail environment is a strong advantage. Understanding the end-to-end online order flow (from online order placement to fulfillment and delivery) and how it interacts with SAP will help you hit the ground running
• Broader SAP Ecosystem Knowledge: Exposure to other SAP modules and solutions used in retail, such as SAP FICO (Finance & Controlling), SAP CAR (Customer Activity Repository), or SAP Retail (SAP IS-Retail) is beneficial. A broad understanding of how these systems tie together (for example, how sales in SD flow into Finance, or how CAR feeds into inventory decisions) can provide a more holistic view
• Technical Aptitude in SAP: While this is primarily a functional role, the ability to read or debug ABAP code or familiarity with basic SAP ABAP development concepts is a plus. This would enable more effective collaboration with developers and a quicker turnaround in troubleshooting technical issues
• SAP Certification/Training: Any formal SAP certifications (e.g. SAP Certified Application Professional in MM or SD) or training in SAP S/4HANA (the next-generation SAP ERP) would be an advantage, indicating a commitment to staying current with SAP technologies
• E-commerce Platform Knowledge: Familiarity with e-commerce platforms or order management systems (for instance, experience with SAP Commerce (Hybris) or similar) would be useful. This role works closely with our digital commerce team, so knowing how front-end e-commerce systems operate (product catalogs, shopping carts, etc.) and how they connect to SAP can shorten the learning curve

Closing Date: 11 September 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Discover who we are

At Pick n Pay, we are more than just a retailer; we are an organisation of dedicated people committed to creating an exceptional shopping experience for our customers and an enriching, vibrant work environment for our employees. Founded in 1967, Pick n Pay is one of the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is built upon our commitment to offering customers the best in quality, and value.

Our Mission

We serve with our hearts, we create a great place to be and With our minds, we create an excellent place to shop

Our Values

• Passion for our Customers: We are passionate about our customers and will fight for their rights. Our customers are our priority, and their satisfaction is our success.
• Respect and Care: We care for and respect each other. We value our team's diversity and treat each other with kindness and understanding.
• Personal Growth and Opportunity: We foster personal growth and opportunities. We believe in empowering our employees, providing opportunities for learning and advancement.
• Leadership and Innovation: We nurture leadership and vision, and reward innovation. We encourage our employees to be leaders in their roles and think outside the box.
• Honesty and Integrity: We live by honesty and integrity. We operate with transparency and trustworthiness in all our interactions.
• Community Support: We support and participate in our communities. We believe in making a positive impact and giving back to our communities.
• Individual Responsibility: We take individual responsibility. We are responsible for our actions and decisions.
• Accountability: We are all accountable. We hold ourselves responsible for delivering on our commitments to our customers, each other, and our business.

Why Pick n Pay?

At Pick n Pay, our strength lies in our people. We strive to be the employer of choice, attracting and retaining the best talent in the industry. We create a work environment that fosters growth, celebrates achievements, and values individual contributions. Here, your work will be meaningful, recognized, and rewarded. Experience the joy of being part of Pick n Pay. Let's shape the future of retail in Africa together.

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