SAP Concur Support Specialist (Fixed Term Contract)

De Beers Group; Johannesburg; On-site; ZAR 500,000 - 750,000; Full time

Job summary

A leading company is seeking a SAP Concur Support Specialist for a fixed-term contract to manage and optimize their SAP Concur platform. This role involves user support, system administration, and collaboration with stakeholders to enhance system performance. Ideal candidates will have a relevant degree and experience in SAP Concur modules, along with strong project management skills. The position offers an opportunity to contribute to system improvements and ensure compliance during a 12-month contract.

Qualifications

• Experience with Expense, Travel, and Invoice modules of SAP Concur.
• Understanding of workflow configuration and audit rules.
• Knowledge of compliance and audit requirements.

Responsibilities

• Maintain and configure the SAP Concur system and provide user support.
• Collaborate with stakeholders to ensure system performance.
• Lead system testing and quality assurance efforts.

Skills

Proficiency in SAP Concur

Strong skills in Microsoft Excel

Basic knowledge of data analytics

Education

Diploma or Bachelor’s Degree in Information Systems, Finance, Business Administration

Project Management Certification (e.g., CAPM, Prince2 Foundation)

SAP Concur Certified Administrator

Tools

ServiceNow

SAP S / 4HANA

Job description

Job title : SAP Concur Support Specialist (Fixed Term Contract)

Job Location : Gauteng, Johannesburg Deadline : August 04, 2025 Quick Recommended Links

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Job Description :

Please note that this is a 12-month Fixed Term Contract.

• The SAP Concur Support Specialist will be responsible for the day-to-day administration, support, and optimization of the SAP Concur platform (Expense, Travel, and Invoice modules).
• This includes user support, system configuration, issue resolution, and collaboration with internal and external stakeholders to ensure system stability and alignment with business needs.

Key Responsibilities

System Support & Administration

• Maintain and configure the SAP Concur system, manage user access, and provide first-line support to resolve technical issues and queries promptly.

Stakeholder Collaboration

• Work closely with internal teams, external vendors, and global stakeholders to ensure seamless system performance and alignment with business processes.

Testing & Quality Assurance

• Lead and support system testing, including release management and regression testing, while developing and executing quality assurance plans.

Project & Change Management

• Contribute to project delivery through requirements gathering, testing, training, and implementation. Ensure effective change management and communication throughout.
• Identify system enhancement opportunities, manage risks and issues, and contribute to monthly KPI reporting and audit readiness.
• Deliver high-quality support and training to users, ensuring a positive experience and promoting system adoption
• Timely resolution of system issues and user queries.
• Accurate and compliant system configuration and data integrity.
• Clear documentation and training materials to support user adoption.
• Successful implementation of system updates and enhancements.
• Improved user satisfaction and reduced support ticket volume.

Accountabilities

• Ensure the SAP Concur platform is secure, operational, and aligned with business and compliance requirements.
• Enforce policy compliance through system workflows and controls.
• Act as a liaison between users, IT, finance, and vendors to resolve issues and implement improvements.
• Support continuous improvement initiatives and maintain audit-ready documentation.

Qualifications :

• Diploma or Bachelor’s Degree in Information Systems, Finance, Business Administration, or a related field
• Project Management Certification (e.g., CAPM, Prince2 Foundation) – beneficial for managing system changes or enhancements.
• SAP Concur Certified Administrator (Expense, Travel, or Invoice modules) – Advantageous
• Equivalent work experience in a systems support or finance operations role may be considered in lieu of formal education

EXPERIENCE

• Proficiency in SAP Concur – hands-on experience with Expense, Travel, and / or Invoice modules.
• Understanding of workflow configuration, audit rules, expense policies, and user role management in Concur.
• Familiarity with ERP systems (e.g., SAP S / 4HANA,) and how they integrate with Concur.
• Experience with ticketing systems (e.g., ServiceNow) for managing support requests.
• Strong skills in Microsoft Excel (pivot tables, lookups, data validation) for reporting and reconciliation tasks.
• Basic knowledge of data analytics or reporting tools
• Understanding of compliance and audit requirements related to expense and invoice processing

Closing Date :

• 09 June, 2025

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