SAP ARM / TM Functional Consultant

Dina Gates Recruitment (Pty) Ltd; Johannesburg; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A recruitment firm in Johannesburg is seeking an experienced SAP ARM / TM Functional Consultant to configure and test SAP Advanced Returns Management and SAP Transportation Management modules. Candidates must have over 4 years of experience in SAP configurations and an understanding of Retail SAP architecture. The role involves leading workshops, providing user support, and collaborating with business stakeholders to address requirements and design practical solutions.

Qualifications

• 4+ years of SAP ARM / TM experience.
• Proficiency in SAP ABAP debugging.
• Experience in preparing business cases and processes.

Responsibilities

• Configure and test SAP ARM / TM functions.
• Troubleshoot technical problems.
• Provide user support for 3rd level incidents.

Skills

SAP ARM / TM design and configuration

Agile experience

Retail SAP architecture knowledge

Functional knowledge of SAP ARM / TM

Retail Merchandising Processes

SAP Master Data module

IT best practices

ITIL 3 principles

Stakeholder management

Advanced Excel skills

Google suite proficiency

Education

SAP ARM / TM Certification

IT-related degree

TOGAF Certification

Agile Methodologies Certification

COBIT Certification

Prince II Certification

ITIL 3 Certification

Job description

We are currently recruiting for an SAP ARM / TM Functional Consultant to configure and test SAP Advanced Returns Management and SAP Transportation Management functions and modules, as well as troubleshoot and resolve technical problems.

REQUIRED EXPERIENCE :

• 4+ years SAP ARM / TM design and configuration experience
• 2+ years Agile experience (e.g., sprint planning, stand-up)
• Knowledge of Retail SAP architecture, implementation, and operations
• Expert functional knowledge of SAP ARM / TM and integration with other SAP modules
• Knowledge of Retail Merchandising Processes
• Knowledge of SAP Master Data module
• Knowledge of development concepts, guidelines, and SAP architecture
• Knowledge and application of relevant IT best practices
• Knowledge of IT Service Management principles and frameworks (ITIL 3)
• Knowledge of Project & program management including methods and tools
• Proficiency in SAP ABAP debugging
• Experience working with business process/activity owners to understand business requirements and design solutions
• Documenting functional and technical specifications
• Experience in preparing business cases and business processes
• Driving change management
• Stakeholder management skills
• Financial acumen
• MS Office proficiency with advanced Excel skills
• Google suite proficiency

CERTIFICATIONS / QUALIFICATIONS :

• SAP ARM / TM Certification
• IT-related degree (advantageous)
• Certified in TOGAF, Agile Methodologies (advantageous)
• Certified in COBIT, Prince II (advantageous)
• Certified in ITIL 3 (required)

SOFT SKILLS :

• Ability to work collaboratively in a team environment
• Analytical mindset
• Customer-oriented approach
• Energy and drive
• Excellence orientation
• Excellent communication and interpersonal skills
• Excellent written and oral English communication skills
• Financial acumen
• Ability to influence others
• Innovative thinking
• Personal resilience
• Strong problem-solving skills and attention to detail, with the ability to understand complex business processes and design appropriate solutions
• Team player
• Willingness to learn and adapt to new technologies and processes

SCOPE OF WORK :

• Writing functional and test specifications, as well as training and testing materials
• Providing user support and assistance for 3rd level incidents, and resolving business-as-usual issues aligned with operations and service processes
• Designing and implementing solutions based on business requirements originating from change requests and projects; assisting portfolio managers with business case development
• Implementing, configuring, and customizing SAP ARM / TM solutions based on business requirements
• Leading workshops with business stakeholders to gather requirements and translate them into functional specifications
• Designing and documenting ARM / TM processes
• Integrating SAP ARM / TM with other SAP systems
• Providing expertise in ARM / TM master data setup, including warehouse structure, storage types, storage bins, warehouse tasks, and resource management
• Conducting system testing, performance tuning, and troubleshooting during ARM / TM implementation and post-go-live support
• Providing ongoing support and guidance
• Participating in project planning, estimation, and scoping activities
• Recommending optimizations for SAP ARM and TM processes, policies, and procedures
• Identifying suitable solutions for new and existing business requirements and ensuring effective resolution of problems and incidents
• Staying updated with the latest SAP ARM / TM features and industry trends