Sanlam Financial Adviser : ZEN MOB : Somerset West, Strand, Gordonsbay, Stellenbosch, Helderberg

Sanlam Group; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A financial services company in Cape Town is seeking a Financial Adviser to provide tailored financial advice to clients. Responsibilities include client consultations, ensuring compliance, and maintaining long-term relationships. The ideal candidate must have a Grade 12 qualification and meet FAIS 'Fit and Proper' requirements. This role offers opportunities for business development and personal career growth within a reputable firm.

Qualifications

• Grade 12 qualification is required.
• FAIS 'Fit and Proper' requirements must be completed if registered with FSCA for over 24 months.

Responsibilities

• Provide professional financial advice and planning to clients.
• Undertake procurement of sustainable business aligned with targets.
• Maintain long-term relationships to build loyalty.
• Conduct client consultations and provide sound financial planning advice.

Skills

Financial advice and support

Compliance and risk management

Client relationship management

Sales / Retail / Business Development

Education

Grade 12

FAIS 'Fit and Proper' requirements

Job description

Job Title : Sanlam Financial Adviser : ZEN MOB : Somerset West, Strand, Gordonsbay, Stellenbosch, Helderberg

Job Location : Western Cape, Cape Town Deadline : August 08, 2025

What will you do?

• The purpose of the role is to provide new and existing clients with professional and relevant financial advice, planning, and products (sales) that are suited to their needs and requirements.
• Undertake the procurement of sustainable business of a high quality, in accordance with the business targets set.
• Maintain and service these clients as part of a long-term relationship which builds loyalty to the brand and generates ongoing advice and sales.
• Undertake these activities within a compliant and ethical manner which results in the building and sustaining the Sanlam Group business and brand.

What will make you successful in this role?

Assist in growing the Sanlam Adviser Business

• Be committed to the marketing plans and targets set for growing and developing the business as set forward by the distribution strategy.
• Apply knowledge and understanding of market segmentation and customer profiles to support sales and growth within the defined market.

Undertake relevant behaviours to attain targets relating to :

• Revenue generation (Single and recurring premiums)
• Activity quotas
• Promote the Sanlam brand
• Treating customers fairly to be applied to all client engagements
• Role is aligned to your personal career aspirations

Networking, prospecting and leads generation

• Face-to-face interactions, social or business, to create business opportunities.
• Prospecting of new clients through creative opportunities such as business/social networks, associations, or ad hoc presentations.
• Turning trusted relationships into business relationships.
• Strengthening existing relationships by increasing the current service.
• Use existing sources to establish opportunities across Sanlam businesses.
• Personalised client value propositions.
• Marketing on social media.
• Undertake selected client-focused activities to generate leads and informal prospecting opportunities.
• Mining of existing client base to identify marketing gaps and sales opportunities within the middle-high and affluent market.
• Structuring and implementing focused campaigns with new or existing clients in the defined market.
• Requesting active and ongoing leads and referrals from others.
• Monitoring and responding to client activities such as maturities, cancellations or surrenders within the defined market.

Client consultations and sales

• Ensure all client interactions are compliant in terms of disclosures and advice given (provide written/electronic information required for compliance).
• Undertake comprehensive fact-finding with each client to lift needs and priorities. Document these findings.
• Conduct a financial needs analysis, using relevant e-tools/instruments or systems, to ascertain the client's full financial situation; or utilise the services of a Para-Planner for this. (Draw policy history).
• Provide sound personal financial planning advice.
• Apply financial knowledge in putting together a plan that meets the needs of the client for a balanced portfolio.
• Present financial solutions to the client in a professional and competent manner aligned to Treating Customers Fairly.
• Use relevant processes and system tools to capture analysis information and update records accordingly.
• Review client portfolio annually by undertaking the above steps.

Client Service

• Ensure all client interactions are ethical, courteous, and professional.
• Follow-up or refer all existing business queries to be resolved timeously through support.
• Strive for excellent, value-added service to clients so that they do not seek competitor products or services.
• Undertake continuous learning in terms of knowledge, skills, and market/industry issues so as to service clients within the defined market.
• Initiate long-term client relationships and maintain a relational focus.

Monitor, update, and reporting (weekly/monthly)

• Document and present the following activities: number and profile of contacts, appointments, consultations.
• Issued business and revenue against targets.
• Update client details on records.
• Appropriate workflow and activity monitor system entries.

Qualification and Experience

• Grade 12
• Financial Advisory and Intermediary Services Act (FAIS) "Fit and Proper" requirements and Regulatory Examination successfully completed if registered with Financial Sector Conduct Authority (FSCA) for more than 24 months.

Knowledge and Skills

• Financial advice and support
• Production target achievement and budgeting
• Compliance and risk management
• Client relationship management
• Financial planning and recommendations

Personal Attributes

• Communicates effectively - Contributing independently
• Tech savvy - Contributing independently
• Action orientated - Contributing independently
• Interpersonal savvy - Contributing independently
• Persuades - Contributing independently
• Sales / Retail / Business Development jobs