Salesperson

Status Staffing; South Africa; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A prominent automobile parts company is seeking a Salesperson to enhance customer interactions and manage sales and inventory effectively. The ideal candidate will possess strong communication skills, product knowledge, and the ability to thrive in a dynamic retail environment. Responsibilities include handling inquiries, conducting inspections, and promoting new products, while adhering to company policies.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Valid driver's license and own vehicle required.

Responsibilities

• Manage customer interactions and inquiries effectively.
• Conduct quotations and handle sales orders accurately.
• Ensure deliveries and collections are processed smoothly.

Skills

Communication

Interpersonal skills

Organizational skills

Customer service

Tools

Sales management systems

Inventory management systems

Job description

Our client in the Airport Industrial area seeks a Salesperson for a prominent automobile parts company. Candidates should have strong communication skills, product knowledge, and proficiency in sales and inventory management systems. This role demands a detail-oriented approach to customer inquiries and issue resolution, along with strong organizational skills. A valid driver's license and own vehicle are required. If you are a proactive team player ready to thrive in a dynamic environment, apply now.

POSITION INFO :

A recent professional profile photo is to accompany your application

EMPLOYMENT TYPE : Permanent

SECTOR : Retail and Manufacturing

BASIC SALARY : R8800 + Commission

START DATE : A.S.A.P / Immediate

REQUIREMENTS :

• Excellent communication and interpersonal skills
• Strong understanding of product knowledge and market research
• Ability to handle customer inquiries and resolve issues efficiently
• Proficient in using sales and inventory management systems.
• Detail-oriented with strong organizational skills.
• Team player with a proactive attitude
• Valid driver’s license and own vehicle

DUTIES :

Customer Interaction :

• Answer calls in a polite and friendly manner.
• Understand the products thoroughly and conduct necessary research.
• Identify and engage with the correct customers, understanding their price structures.
• Ask relevant questions to ensure accurate product recommendations.
• Avoid saying "no stock" by checking for alternatives and consulting colleagues.

Quotations and Orders :

• Conduct item searches on the system effectively.
• Save and verify all quotes daily, ensuring accuracy and proper documentation.
• Create sales orders referring to previous quotes, ensuring customer names are in the reference column.
• Book all orders before leaving for the day and complete all quotes before breaks.

Delivery and Collections :

• Ensure payment is received before stock leaves the warehouse.
• Communicate with dispatch regarding delivery or collection details.
• Handle proof of payments and inform dispatch of collection details.

Return and Claim Process :

• Process Returns (RFC) by verifying customer details, return reasons, and invoice dates.
• Handle claims by inspecting products, communicating with customers, and re-invoicing for replacements.

Research and Promotion :

• Research new items monthly based on customer inquiries.
• Promote new and daily items to customers to increase sales.

Compliance and Procedures :

• Adhere to dress code : smart casual, with no advertising shirts, and maintain a neat appearance.
• Follow company policies regarding breaks, leave, and emergency situations.
• Ensure all communication with dispatch is through supervisors and maintain email transparency.

Evaluation Criteria :

• Attendance and punctuality.
• Sales performance and target achievement.
• Consistency in client contact and team collaboration.
• Responsibility and attitude towards tasks.
• Quality and pride in work.

HOURS :

• Monday to Friday : 08 : 00 – 17 : 30
• Saturdays : 08 : 00 – 13 : 00

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