Sales Training Specialist

DP World; Johannesburg; On-site; ZAR 450,000 - 650,000; Full time

Job summary

A leading company is seeking a Learning & Development Manager to design and deliver innovative training programmes for its Commercial and Logistics teams across the Sub-Saharan Africa region. This role involves extensive travel, engaging with stakeholders, and implementing continuous improvement measures. Ideal candidates will hold a relevant degree and have substantial experience in training facilitation, particularly within a sales or commercial context.

Qualifications

• 5 to 8 years relevant experience in Learning & Development.
• At least 3 years Sales/Commercial training facilitation experience.

Responsibilities

• Lead development and delivery of training programmes across SSA.
• Conduct needs analysis to tailor training content.
• Deliver training sessions through various formats including workshops and e-learning.

Skills

Training Facilitation

Needs Analysis

Programme Design

Stakeholder Engagement

Evaluation & Improvement

Education

Bachelor’s degree in business management, Supply Chain or Sales

Job description

Job Function

The primary purpose of this role is to lead the development and delivery of high-quality, outcome-based training programmes tailored for the Commercial, Logistics and Ports & Terminals teams within the Sub- Saharan Africa (SSA) region. This job involves extensive research, design, development, customization, and delivery of training content to enhance the capabilities and performance of the teams. This job will require at least 60% travel across SSA sites.

Key Performance Areas

Research and Analysis: Conduct thorough needs analysis to identify training requirements specific to the Commercial and Logistics teams. Stay abreast of industry trends and best practices to ensure training content is relevant and effective.

• Identify business needs for Commercial, Logistics and Ports & Terminals across the SSA and
• Develop and implement Commercial, Logistics and Ports & terminals programmes according to identified needs.
• Formulate a project plan for each programme which includes milestones, budgets and marketing plans to deliver on programme objectives
• Engage with business and P&C Business Partners to monitor the progress of the programme plans, including risk mitigation and contingency measures where required

Programme Design and Development: Design and develop comprehensive training programmes, incorporating innovative methodologies and technologies to enhance learning outcomes. Customize content to meet the unique needs of the SSA region.

• Develop and/or maintain all learning & development governance policies, processes and procedures related to Commercial, Logistics and Ports & Terminals.
• Build, manage and maintain relationships with external service providers that deliver selected services etc.
• Work closely with the Commercial, Logistics and Ports & Terminals team to align training plans for the year
• Contribute to the setting of training budgets for Commercial, Logistics and Ports & terminals Programmes, minimize expenditure and manage costs and assets effectively
• Work closely with stakeholders, including team leaders, subject matter experts, and external vendors, to ensure training programmes align with organizational goals and objectives.

Implementation and Delivery: Deliver training sessions using various formats, including in-person workshops, virtual classrooms, and e-learning platforms. Ensure training delivery is engaging, interactive, and impactful.

• Liaise with the Learning & Development Governance and Operations team to ensure the effective coordination and delivery of learning initiatives.

Learning Administration, Governance & Compliance:

• Ensure all administration and record-keeping activities are completed timeously and in accordance with relevant policies & procedures
• Ensure compliance with Skills Development, legislative and client-specific criteria and regulations Manage and ensure timeous and accurate reporting on learning and development activities and solutions
• Prepare and submit required financial reports

Evaluation and Improvement: Continuously assess the effectiveness of training programmes through feedback, assessments, and performance metrics. Make necessary adjustments to improve training quality and effectiveness.:

• Identify and drive costs, systems, and process efficiencies for the Commercial, Logistics and Ports & Terminals Training programmes
• Implement continuous improvement KPIs /metrics for Training programmes

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Qualifications Required

• Bachelor’s degree in business management, Supply Chain or Sales

Skills and Experience Required

• 5 to 8 years relevant experience in Learning & Development
• Must have at least 3 years Sales/Commercial training facilitation experience

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.