Sales & Systems Control Analyst

WHO ARE WE

Iconic British brand ghd is a global leader in high end professional hair styling tools and the UK’s number one recommended styling brand. Loved by stylists and consumers, loved by press, and loved by the people that work for the brand!

Merging science and innovation, with luxury beauty and style; ghd pioneers new technologies and beautiful designs to create the most technically advanced hair tools in the world. Developed by leading scientists in the dedicated ghd Research and Development laboratories in Cambridge, ghd tools deliver safer heat styling for hair and have become an essential part of the daily lives of professional hair stylists and consumers globally.

A trusted and loved brand, ghd sells 2 million stylers every year and 5 iconic ghd products are sold every minute. The award-winning ghd tools are used by 200,000 stylists around the world and sold in 30+ countries and more than 45,000 premium salons.

Renowned for game changing innovation and superior performance, at ghd we are on a mission to transform lives with the power of a good hair day!

ABOUT THE ROLE

Reporting to the Sales Manager, the Sales & Systems Control Analyst engages with stakeholders across the ghd SA organization, taking an end-to-end approach to sales data and systems, that includes: collecting, interpreting and analyzing sales data; finding innovative ways to solve problems; improve processes, and add value; whilst maintaining and providing support to ghd SA’s I.T. and CRM systems.

REQUIREMENTS

ROLE & RESPONSIBILITIES

• Creating comprehensive and meaningful reports, utilizing Power BI to derive concrete measures and recommendations for action
• Transforming complex data sets into understandable and actionable objectives.
• Develop tracking, monitoring, and measuring approaches to plot and report on measured outcomes.
• Support the Management Team by extracting data from Business Intelligence Systems to provide regular reports and updated dashboards relating to key customers, team target tracking, category performance, with daily, monthly & ad hoc reporting.
• Planning and monitoring sales performance by channel and category.
• Develop dashboards and visual reports to communicate insights effectively.
• Proactively support the team by presenting monthly sales data, conducting in-depth analyses that enrich the sales department with valuable ideas and providing data-driven insights.
• CRM Management and implementation, ensuring CRM systems are effectively updated and used to track sales activities and customer relationships.
• Facilitate interactions between end users and I.T. Business Partners to improve business efficiencies and systems.
• Conduct research and analysis to provide solutions to business barriers and assist in introducing new systems to businesses.
• Provide technical support for systems and networks.
• Foster a culture of creativity and excellence.
• Role model and champion the 5Cs framework.

ESSENTIAL

• Highly proficient in Microsoft Power BI and Excel
• Successfully completed a degree or diploma in Computer Science, Economics or Data Science
• Analytical skills with a natural affinity for numbers
• Min 3 years of experience in a similar role
• Demonstrates drive, ability to juggle multiple projects and work in an agile way
• Highly adaptable to change, with the ability to work autonomously and work well within a team.
• Entrepreneurial and results-orientated mindset.
• Accuracy and detail orientated
• Ability to work under pressure within deadlines with excellent organisational and time management
• Committed to quality and continuous improvement.
• Excellent Communication Skills
• Strong planning and administrative capabilities- must be highly organised.
• The ability to think strategically

VALUES

We at ghd are proudly committed to our five core Company Values and aim to attract and retain employees who truly live and breathe these in everyday life at ghd.

• Collaborative – WE act as One Team with aligned focus and priorities.
• Creative – WE deliver unforgettable brand and product experiences that delight.
• Courageous - WE are bold, and we move fast to do what matters most.
• Connected - WE put consumers and professionals at the heart of everything we do.
• Committed - WE act as accountable