Sales Support - Technical

Fusion Personnel; Gauteng; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A well-established company in Gauteng is seeking a Sales Support professional to assist in order processing, customer relationship management, and sales team support. The ideal candidate will have a Matric qualification and experience with CRM systems, ensuring efficient sales operations and excellent customer service.

Qualifications

• Matric required.
• Experience with CRM systems is essential.
• Strong communication skills for customer relations.

Responsibilities

• Capture and process customer orders accurately and timeously.
• Handle customer queries and maintain strong client relationships.
• Support sales representatives with quotes and documentation.

Skills

CRM experience

Computer literate

Sales Support Administrator

Sales Support Assistant

Sales Administrator

internal sales admin

internal sales

Education

Matric

Job description

Sales Support vacancy available at a well-established company based on the East Rand!
Minimum requirements:

• Matric
• CRM experience
• Computer literate
• Packaging industry experience advantageous

Responsibilities:

• Order Processing and Administration
  • Capture and process customer orders accurately and timeously.
  • Coordinate with logistics and warehouse teams to ensure timely delivery.
  
  


• Customer Relationship Management
  
  
  • Handle customer queries, provide product information, and follow up on orders.
  • Maintain strong relationships with clients through professional communication.
  
  


• Sales Team Assistance
  
  
  • Support sales representatives with quotes, proposals, and tender documentation.
  • Prepare sales reports, presentations, and documentation as required.
  
  


• Data Management
  
  
  • Maintain and update the CRM system with customer information and sales activities.
  • Track sales leads and ensure data accuracy for reporting and analysis.
  
  


• Product and Pricing Support
  
  
  • Assist with the preparation of product catalogues, pricing lists, and promotional materials.
  • Ensure pricing accuracy and communicate changes to relevant teams.
  
  


• Internal Coordination
  
  
  • Liaise with marketing, finance, and operations teams to align sales activities with company goals.
  • Follow up on stock availability, lead times, and back orders.
  
  


• After-Sales Support
  
  
  • Assist in resolving delivery issues, returns, or product complaints.
  • Coordinate customer feedback and escalate unresolved issues when necessary.
  
  


• General Office Support
  
  
  • Manage sales documentation, filing, and correspondence.
  • Schedule meetings, arrange travel for sales reps, and support team logistics.
  
  

Desired Skills:

• Sales Support Administrator
• Sales Support Assistant
• Sales Administrator
• internal sales admin
• internal sales