Sales Support Specialist - Special Kits Requests (SKR)- P2

Sandvik; Kempton Park; On-site; ZAR 360,000 - 480,000; Full time

Job summary

A global supplier of mining equipment is seeking a Sales and Inventory Manager in Kempton Park, Gauteng. This role involves managing product lines, developing sales funnels, and supporting strategic planning with regional sales and portfolio teams. The ideal candidate has a degree in business or commerce and at least 3 years of sales or customer service experience. Strong communication skills and the ability to influence stakeholders are essential. Competitive salary offered.

Qualifications

• At least 3 years of experience in sales or customer service.
• Knowledge of aftermarket parts, components, and products.
• Familiarity with sales tools and processes.

Responsibilities

• Be the key contact between regional Sales teams.
• Distribute relevant portfolio information to sales teams.
• Support strategic planning and implementation.
• Liaise regarding portfolio queries.
• Align with pricing teams during quoting.
• Manage updates to portfolio specifications.
• Execute customer orders through project management.
• Provide training and updates to sales teams.

Skills

Sales experience

Customer service

Business development

Attention to detail

Problem-solving skills

Effective communication

Education

Bachelor’s Degree or 3-year Diploma in business or commerce

Job description

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service, and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling, and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

The role

The role focuses on the sales and inventory management of the product lines (Special Kits Requests) by serving as a key interface between internal and external stakeholders. The candidate will manage the portfolio with regular updates on competitor activity and progress on the development plan for sustainable growth. Working with sales teams, the role involves developing a sales funnel to meet or exceed sales targets for the portfolio.

Key Performance Areas

1. Be the key contact between regional Sales teams and Divisional Portfolio teams to support local portfolio offerings.
2. Distribute relevant portfolio information (including make-up, combinations, technical, marketing, and branding materials) to sales teams promptly.
3. Support the Business Line with strategic planning and implementation in collaboration with sales and operations teams.
4. Liaise between sales and portfolio teams regarding portfolio queries.
5. Align with regional pricing teams to ensure pricing complies with guidelines during quoting.
6. Manage updates to portfolio specifications after initial introduction to Sales Areas.
7. Ensure effective execution of customer orders through strong project management skills.
8. Provide training and updates to sales teams.

Your Profile

• Bachelor’s Degree or 3-year Diploma in business or commerce.
• At least 3 years of experience in sales or customer service.
• Knowledge of aftermarket parts, components, and products.
• Business development experience.
• Familiarity with sales tools and processes.
• High professionalism, honesty, and integrity.
• Attention to detail.
• Ability to positively influence stakeholders.
• Strong organizational and prioritization skills to handle multiple tasks under tight deadlines.
• Good time management skills.
• Self-motivated, flexible, and proactive with initiative and independence.
• Problem-solving skills to troubleshoot and initiate solutions.
• Effective communication with stakeholders, both face-to-face and virtual.
• Computer literacy.
• Proficiency in English.
• Valid driver’s license.