Sales Support Specialist (Ground Engaging Tools (GET), Buckets and Fire Suppression) – M1

Sandvik Group; Kempton Park; On-site; ZAR 400,000 - 550,000; Full time

Job summary

A leading company in mining and infrastructure solutions seeks a Sales Support Specialist for its Ground Engaging Tools division. You will manage sales and inventory, coordinate between teams, and support business growth initiatives. Ideal candidates should have a Bachelor's degree, supervisory experience, and a strong understanding of sales processes.

Qualifications

• Minimum of 3 years’ experience in sales or customer service environments.
• 1-2 years supervisory experience.
• Knowledge of aftermarket parts, components, and products.

Responsibilities

• Serve as the primary contact between regional sales teams and divisional portfolio teams.
• Coordinate between sales and portfolio teams regarding portfolio-related queries.
• Lead a team of technicians specializing in GET, Buckets, and Fire Suppression.

Skills

Communication skills

Problem-solving skills

Organization

Stakeholder influence

Education

Bachelor’s Degree or 3-year Diploma in business or related field

Job description

Sales Support Specialist (Ground Engaging Tools (GET), Buckets and Fire Suppression) – M1

Sandvik Mining and Rock Solutions is a global leader in equipment, tools, parts, service, and technical solutions for the mining and infrastructure industries. Our applications include rock drilling, rock cutting, loading and hauling, tunneling, and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

The Role

This position focuses on sales and inventory management of the product lines (Ground Engaging Tools (GET), Buckets, and Fire Suppression). It involves acting as a key interface between internal and external stakeholders, managing the product portfolio with regular updates on competitor activity, and supporting the development plan for sustainable growth. The role also includes working with sales teams to develop a sales funnel that meets or exceeds set sales targets.

Key Performance Areas

• Serve as the primary contact between regional sales teams and divisional portfolio teams to support local portfolio offerings.
• Distribute relevant portfolio information, including product makeup, technical material, and marketing/branding resources, promptly to sales teams.
• Support the Business Line with strategic planning and implementation in collaboration with sales and operations teams.
• Coordinate between sales and portfolio teams regarding portfolio-related queries.
• Ensure pricing aligns with guidelines through collaboration with regional pricing teams during quoting processes.
• Manage updates and changes to portfolio specifications post-initial introduction to sales areas.
• Provide training and updates to sales personnel to enhance understanding of portfolio offerings.
• Lead a team of technicians specializing in GET, Buckets, and Fire Suppression.

Your Profile

• Bachelor’s Degree or 3-year Diploma in business or a related field.
• Minimum of 3 years’ experience in sales or customer service environments.
• 1-2 years supervisory experience.
• Knowledge of aftermarket parts, components, and products.
• Understanding of sales tools and processes.
• High professionalism, honesty, and integrity.
• Effective stakeholder influence and communication skills, both written and verbal.
• Strong organizational, prioritization, and multitasking abilities under tight deadlines.
• Self-motivated, flexible, with initiative and independence.
• Problem-solving skills, including troubleshooting and solution initiation.

Please note that if you do not receive a response within 14 days, your application has been unsuccessful. We thank you for your interest in our company.

Sandvik is an equal opportunity employer committed to creating an inclusive, equitable, and diverse work environment. We focus on leadership, lifelong learning, career opportunities, and a safe, fair workplace, ensuring no discrimination based on age, gender, race, ethnicity, religion, sexual orientation, or disability.