Sales Support Administrator

Zest Worx; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Zest Worx is seeking a highly organized Sales Support Administrator for support to the external sales team in Johannesburg. The role involves handling customer queries, preparing invoices, and ensuring that sales reps have necessary information. Ideal candidates are detail-oriented with strong communication skills and at least 2 years of experience in a similar role.

Qualifications

• Grade 12 required.
• Bilingual with strong communication skills.
• At least 2 years experience in a similar role.

Responsibilities

• Support the external sales team and management.
• Prepare quotations and invoices.
• Resolve customer queries.

Skills

Organizational skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

Grade 12

Tools

MS Office (advanced Excel)

Syspro or similar

Job description

Sales Support Administrator required in Johannesburg.

We are seeking a highly organised and customer-focused Sales Support Administrator to supply support to the external sales team and sales management based in Midrand.

R12,000 to R15,000 pm CTC depending on experience, qualifications and industry exposure.

Duties and Responsibilities:

• Be available to designated sales reps
• Have key information at hand (lead times, stock, transport and credit info)
• Prepare quotations, pro-forma invoices and invoices
• Respond with urgency and accuracy
• Update administrative systems daily as required
• Update Production Planner on key product requirements
• Resolve customer queries and prepare credits where required
• Provide backup to Front Desk
• Notify management of potential problems

Minimum Requirements:

• Grade 12
• Computer literate – MS Office (advanced Excel), Syspro or similar
• Experience working with systems and procedures
• Bilingual, strong communication and interpersonal skills
• At least 2 years’ experience in a similar role is preferred
• Experience working in a service industry dealing with customers
• Excellent organizational and multitasking abilities
• Detailed oriented
• Able to work under pressure
• Can deal with difficult clients
• Own vehicle will be beneficial

Package & Remuneration: R12,000 to R15,000 pm CTC depending on experience, qualifications and industry exposure.