Sales Specialist Midrand

Network Engineering; Gauteng; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking an Inside Sales Specialist to join their dynamic team in Midrand. This role involves managing inquiries for spare parts and providing prompt quotations to an international clientele. The ideal candidate will leverage their technical knowledge of dairy and food processing equipment to ensure customer satisfaction while collaborating with various internal departments. If you're a proactive communicator with a strong customer focus and the ability to thrive under pressure, this opportunity is perfect for you. Join a forward-thinking company and make a significant impact in the sales domain.

Qualifications

• In-depth knowledge of Dairy/Food processing plant operations.
• Strong customer-centric attitude and excellent communication skills.

Responsibilities

• Handle enquiries for spare parts and provide timely quotations.
• Liaise with internal departments and follow up on quotations.

Skills

Customer-centric attitude

Communication skills

Technical product knowledge

Organizational skills

Fluency in English

Fluency in Afrikaans

Tools

SAP 6

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Inside Sales Specialist

Reference: NES-KOMU-1A

Global Industrial Equipment Manufacturer in Midrand is looking to hire an experienced Inside Sales Specialist.

Duties & Responsibilities

The Aftermarket Inside Sales Specialist shall be responsible for handling enquiries from an international client base for spare parts for standard and customised engineered products.

This person will be responsible for providing quotations for the required parts promptly to the client and following up proactively to secure the business for the company.

Responsibilities

• Providing quotations with price, lead time, and payment terms for spare parts in an efficient and responsive manner.
• Liaising with other internal departments such as Customer Service, Engineering, Production, Finance, as well as field sales personnel and suppliers, as necessary.
• Following up quotations proactively to secure the business for the company.
• Preparing spare parts lists for new capital equipment and pursuing and tracking the capture of this aftermarket business.
• Weekly update of opportunities in the CRM tool.
• Analyzing quotation success rate regularly and providing reports as necessary to management.
• Utilising specialised technical/product knowledge to sell and promote products and/or services primarily by telephone.
• Providing technical advice to customers relating to use, operation, and maintenance of equipment.
• Preparing sales quotations and proposals for products, including price and delivery, and following up to ensure customer satisfaction.

Requirements

• In-depth knowledge of Dairy/Food processing plant operation and maintenance, including sanitary equipment like PHE, Separator, Homogeniser, Mixer, Pumps, Valves.
• Strong customer-centric attitude.
• Responds and communicates professionally and calmly even under pressure.
• Excellent communication, influence, and presentation skills.
• Strong organization and planning skills.
• Fluent in English & Afrikaans.
• Capable of working in a busy internal sales office, handling inquiries for technical parts.
• Ability to work with SAP 6.
• Proficient in Microsoft Word, Excel, and PowerPoint.