A well-established ICT Company based in Cape Town requires a Business Development Manager. Must have strong Cybersecurity skills, a good understanding of Networking and Cloud services and solutions.
Purpose of the role: Drive growth and revenue through strategic business development and client engagement.
Required Skills:
- Strong sales abilities to identify opportunities, pitch solutions, and close deals, along with negotiation skills to secure favourable terms.
- Ability to analyse market trends, understand the competitive landscape, and identify growth opportunities within the ICT sector.
- Solid understanding of ICT products, solutions, and industry trends, including cloud computing, cybersecurity, and digital transformation.
- Skills in setting strategic goals, crafting growth strategies, and planning long-term client engagements.
- Excellent interpersonal skills to build and maintain relationships with clients, partners, and stakeholders.
- Strong verbal and written communication skills for pitching solutions, delivering presentations, and developing proposals.
- Ability to find creative solutions to client needs and adapt to industry changes.
- Understanding of budgeting, forecasting, and revenue management to contribute to financial goals.
- Effective networking skills to expand business connections within the ICT sector.
Key Performance Areas:
- Revenue Growth – Achieving or exceeding revenue targets through new client acquisition, including cross-selling.
- Client Acquisition and Retention – Successfully identifying, targeting, and onboarding new clients.
- Market and Competitor Analysis – Conducting regular market research and analysis to identify emerging opportunities and assess competitors.
- Strategic Partnerships (Internal & External) – Establishing and managing strategic alliances with partners and stakeholders to enhance service offerings and enable growth.
- Pipeline Management – Building and managing a robust pipeline, with timely tracking, follow-ups, and conversion of leads into closed deals. Ensuring accurate forecasting.
- Proposal Development & Contract Negotiation – Developing compelling proposals, managing contract negotiations, and closing deals with clients in alignment with organisational goals.
- Client Satisfaction and Relationship Management – Ensuring high levels of client satisfaction through effective communication, timely service delivery, and responsive support.
- Product Knowledge – Staying updated and informed on all products and solutions offered.
- Team Collaboration – Working closely with product and related teams to ensure alignment with client needs.
- CRM System Management – Ensuring that knowledge of the system and daily ticket management is strictly adhered to.